Training Registry presents Padgett Thompson seminars human resource management Management Skills New Supervisor

presents

Padgett Thompson
a division of Rockhurst University Continuing Education Center
Course Description

Basic Supervision
A One-Day Seminar
Dates/Locations, Pricing
Meeting Code: PBS
As a supervisor, wouldn't you like to:

Give directions that get results?

Build super-productive teams?

Make employees eager to come to work?

You can.
Improve morale…
We'll teach you a step-by-step, proven system for confronting and solving attitude problems with confidence. You'll act with confidence as you gain the most up-to-date, legal information available today.

Boost productivity…
Find out what motivates today's employees - and the secret to getting them to be consistently productive, even when you're not around. You'll start seeing results immediately as motivation levels and productivity climb to new heights.

Set your vision …
It's easy to lose sight of your goals when you're busy … even the most successful managers do. But that doesn't have to keep you from achieving them. You'll return to work with dozens of goal-setting and goal-reaching techniques … and you'll see the payoff fast as you set, meet and surpass even more ambitious goals for yourself, your department and your company.

Communicate clearly …
We'll show you all the steps of clear communication, even confronting people with tact. You'll learn dozens of skills and techniques you can use to avoid all those problems caused by miscommunications and misunderstandings.

How You Will Benefit ...

Know how to discipline employees effectively and legally

Save hours a day using effective delegation skills

Motivate your employees with non-monetary rewards

Stay in control with proven time-management techniques

What You Will Cover ...

Solve Attitude Problems With Confidence

Create a positive workplace that increases efficiency

Understand the causes of conflict and hostility

Six steps of progressive discipline

When and how to write down details

Find Out What Motivates Your Employees

The 3 basics of motivation

Six fundamental rules of human behavior

Why people do what they do

What motives employees besides money … and how to provide it

When to use the power of emotion and when to use logic

Goal-Setting and Goal-Reaching

Negotiating your goals up and down the ladder

Updating your plan of action

Using your goals to get others involved

Overcoming roadblocks and obstacles

Communication Is Key

Five listening techniques that pay off

The trick to knowing what's behind people's body language

Three keys to performance evaluation

How to give directions that gets results

Develop the confidence you need to do the best job

Who Should Attend ...

For new managers, supervisors, management trainees — anyone who supervises people and wants to boost productivity, morale and the quality of employees' work

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Title:	Mr. Mrs. Ms
*Fields with an "" are required input.**
* Attendee Name:
Position:
* E-Mail:
Company:
* Address 1:
Address 2:
* City:
* State/Province:
* Zip/Postal Code:
Country:
* Phone:
* Fax:
* Contact first and last name:
Approving supervisor first and last name:
	Click here to add more attendees.
Dollar Amount of Transaction: (Please add appropriate sales tax if in SD or WV.)

Payment Information
	Invoice Me, or
	Credit Card Info:
Credit Card Type:	American Express VISA Mastercard
Credit Card Number:
Expiration Date:
Name on Card:

PO # (if applicable):
Tax Exempt #:

Additional Attendees:	Use for listing additional attendees only.
Attendee 2 Name:
Attendee 3 Name:
Attendee 4 Name: (4th is FREE when you register 3)
Attendee 5 Name:
Attendee 6 Name:
Attendee 7 Name:
Attendee 8 Name: (8th is FREE when you register 7)