presents


National Seminars Group & Padgett Thompson
a division of Rockhurst University Continuing Education Center
Course Description


Leadership Skills for Managers & Supervisors

A course in STRATEGY,CRITICAL THINKING,CREATIVITY, and INFLUENCE for Leaders

Program Description:

Success in today’s world doesn’t come from doing “business as usual.” You’re either moving forward or you’re in danger of becoming obsolete. That’s why exceptional managers are always refining and expanding their leadership skills. Now you have the incredible opportunity to join fellow exceptional leaders in your area at our most advanced management training course ever: Leadership Skills for Managers& Supervisors. It’s two days of world-class training guaranteed to provide you with the ingenuity and insight of today’s most successful and dynamic business leaders.

What You'll Learn:

Attend this highly advanced training event and you’ll learn how to:

  • Deliver unmatched results that get noticed!
  • Make more effective, business decisions more quickly
  • Move from being a simple “role player” within your organization to a respected mover, shaker, and decision maker
  • Deal with counterproductive employee attitudes quickly and decisively
  • Empower employees to think and troubleshoot problems on their own
  • Cultivate an energetic “can-do” spirit throughout your organization and foster unbreakable loyalty from your strongest employees
This innovative management workshop is packed with skills, tips, and techniques guaranteed to make you a more persuasive communicator and a more powerful leader. And you’ll be learning it all in an energetic, fast-paced training environment that you won’t soon forget!

Who Should Attend?

Managers, supervisors and anyone who wants to improve their own skills

Workshop Agenda:

Leadership and Influence

  • The difference between managing and leading
  • The components of good leadership
  • Best practices of good leaders
  • Harness the power of influence/persuasive communication
  • Self-sabotaging behaviors that damage your leadership
  • Nurture strong leadership at every level – within the ranks as well as in management – to increase productivity
  • Create an atmosphere of trust and respect between yourself and employees and among employees
  • Walk, talk, and breathe ethical behavior – and expect the same of your employees

Build a Positive Environment and Eliminate Negativity

  • Foster open communication where every contribution counts
  • Reduce employee absenteeism and turnover by creating a positive, pleasant work environment
  • Overcome counterproductive attitudes and stop negativity from infecting the workplace
  • Find out what employees want from you as a leader – and deliver

Continually Coach for Commitment

  • Tap into employees’ natural competitiveness– internal or external – to improve performance
  • Be demanding without squashing morale
  • Lead employees to their own performance solutions
  • Criticize and correct without causing defensiveness
  • Train employees with adult-learning techniques that will get your point across in half the time
Foster Creativity
  • Open the communication pipeline and keep ideas flowing
  • Identify practices that promote creativity and innovation
  • Implement tools and techniques for generating ideas and solutions
  • Practices and guidelines for creating an innovative work environment
  • Spot opportunities and generate solutions
  • Turn problems into opportunities for growth
  • Work around roadblocks that stifle creativity and bruise morale
  • Reward those who think outside the box

Critical Thinking, Decision-Making and Project Management Tools

  • Formulate vital questions and problems
  • Use abstract ideas to interpret information effectively
  • Test conclusions against relevant criteria and standards
  • Use Pareto Analysis, Paired Comparison, Grid Analysis, Decision Trees, PMI, Force-Field Analysis, Thinking Hats, and Cost/Benefit Analysis to make effective decisions
  • Use critical thinking and decision-making techniques to set your business priorities
  • Use GANTT Charts, Critical Path Analysis, PERT Charts, The Planning Cycle, Stakeholder Analysis, and Stakeholder Management to make managing even the most complex projects easier

Strategic Planning

  • Move from operational to strategic management
  • Develop a strategic plan to serve as a framework for business decisions or for securing support/approval
  • Use your strategic plan to explain the business to others in order to inform, motivate, and involve
  • Use your strategic plan to assist benchmarking and performance monitoring
  • See how the strategic plan can stimulate change and become a building block for the next plan

Manage Change

  • Assess your department’s readiness for change
  • Work with upper management to ensure success of the plan for change
  • Manage the emotional and intellectual challenges of change
  • Positively move employees from fear to commitment
  • Assess results achieved from change

New Challenges for Today’s Managers Build Top Employees

  • How to recognize, groom, motivate, and maintain your top performers
  • Mentor without creating resentment among the ranks
  • Manage an age-diverse work force, building top performers of all ages Manage a Multicultural Workplace
  • How culture impacts everyday business interactions
  • Manage culture-related conflict
  • Handle communication breakdowns and misinterpretations
  • How cultures vary regarding employee-manager interactions, time management, teamwork, decision making and more

Manage Organizational Culture/Subculture

  • Overcome your organization’s cultural norms that might be hindering creativity and productivity
  • Explore the assumptions that impact your thinking and your team’s thinking

Your Guarantee of Complete Satisfaction

We stand behind our seminars with a 100 percent , iron-clad, money-back guarantee of satisfaction. If for any reason you're not completely satisfied with the solid skills, the tips, tools and shortcuts, and the crucial information you receive during this workshop, we'll refund your money in full. Every penny. Guaranteed!

Program Hours:
9:00 a.m. to 4:00 p.m. Registration begins at 8:30 a.m.

Group Discount: When 3 enroll from your organization, a 4th attends FREE!

Lunch: Lunch is on your own.

Continuing Education:
Continuing education credits may be recognized by your professional board. Contact your own board to find out what's required.

Bring a seminar to your site! For information about bringing a course to your site please call 919-480-2550 or email the registry at .

If this course or the dates/locations below do not have what you are looking for, then click here and we will find it for you right away. It will save you a lot of time and energy finding it yourself.

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Additional Information:

National Seminars Group will e-mail confirmation soon. If you are not paying via credit card, you will receive an invoice with payment instructions.

Cancellation Policy:
If you cannot attend a workshop for which you are registered, you may send a substitute or receive a credit memo toward a future workshop. If you cancel your registration up to five business days before the workshop, your registration fee will be refunded less a $10 enrollment charge.

You can also register by emailing your registration information to us at or calling us at 919-480-2550. Please mention the meeting number specified above and BE SURE TO STATE VIP CODE "919-120001-000 -- Training Registry".

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