presents
National Seminars Group & Padgett Thompson
a division of Rockhurst University Continuing Education Center
Course Description
Coaching, Mentoring & Team-Building Skills
Two Intensive Days of Training On Dozens of Core Skills
Program
Description
A
successful manager, supervisor or team leader in today’s highly competitive
workplace is a lot like the coach of a winning team. You may lack the
whistle and the game book, but it’s your job to inspire your people to
give their all – and to make sure everyone knows the game plan.
You’re
not yelling directions from the sidelines, but it’s still up to you to
deal with poor performers and bad attitudes and to referee team disputes.
And, it’s also your responsibility to mentor team members to help them
realize their true potential – to help them grow and succeed.
Winning
teams don’t just happen, whether they’re on the playing field or on the
job. High-performing teams are created by skilled leaders who’ve learned
how to motivate, inspire and guide their people to phenomenal success.
And now, the same innovative techniques, tools and strategies used by
the country’s most successful team leaders are available to you in an
intensive two-day workshop, Coaching, Mentoring & Team-Building Skills.
What
You’ll Learn
- Create a high-energy climate that fosters initiative
and innovation
- Discover important tools for enhancing cooperation,
communication and teamwork
- Deal tactfully, yet decisively, with unacceptable
employee behavior and unsatisfactory performance
- Apply proven mentoring techniques to help every member
of your team realize his or her performance potential
- Become a highly respected leader who is known for
achieving extraordinary team results
- Create a high-energy
environment that fosters teamwork
- Avoid miscommunication
and unsatisfactory results
- Develop a commitment
to high standards and a bias for action
Who
Should Attend
- Managers and Supervisors
at all levels
- Team Leaders
- Business owners
- Anyone in a position
of authority who must get results through others
Workshop
Agenda
Coaching Skills: The Essentials
- 5 insights leaders must possess
- The best way to get a good handle on the performance
drivers behind each employee
- The 5-Step StaffCoaching™ Model
- 10 values of a successful StaffCoach™
- Why the best leaders are also strong mentors
- Recognizing the strengths and limitations of your
unique leadership style
- Developing a sense of high standards and expectations
in others
Communication
Skills for Winning Coaches
- How to give clear, concise, precise directions
- The criticism checklist: 9 questions to ask yourself
before you say anything
- How appropriate feedback can prevent team failure
- How to sell them, not just tell them
- The secret to helping employees feel valued by you
and the company
- How to get your team pumped up and ready to roar –
even if you aren’t the “cheerleader type”
Leading
Employees to Peak Performance
- 10 keys to effective coaching
- How to create team pride and develop team momentum
and morale
- Keys for creating a positive, energized work environment
- How improving your listening skills will make you
a better leader
- Why superior team performance hinges on your ability
to delegate correctly and appropriately
- Avoid employee burnout – and replace it with motivation
and enthusiasm
- The best and cheapest rewards for getting things done
- The better-than-money motivation techniques no manager
should be without
Creating
a Winning Team
- How to step into an existing team and build loyalty
and results
- 6 ways people think – and understanding how to identify
the different thinking styles
- Why different employees require different coaching
approaches
- Holding employees accountable – while keeping them
happy
- Empathy and understanding: critical skills every coach
needs to master
- Using the “Plan of Action” chart to keep individuals
focused on the task at hand
- 4 ways to overcome the “inherited employee” syndrome
How
to Turn Employee Negatives Into Positives
- The number one reason for mistakes, frustration
and failure
- The 7 most common employee problems
- 10 steps for more effective face-to-face
meetings
- What to do when an employee brings personal
problems to the job
- How to avoid being caught by the same old
excuses
- 9 ways to eliminate unsatisfactory behavior
- Surefire techniques to counter verbal attacks
- Types of employee performance obstacles and how
to overcome them
- 13 reasons employees don’t do what they’re supposed to
Keys
to Building a Strong Team
- The importance of gaining buy-in to common
goals
- Laying the groundwork for a team that embraces
trust and mutual respect
- Strategies for keeping the lines of
communication open
- Empowering team members to tap into their
personal strengths and contribute their absolute best
- How to keep your team up and energized under
pressure, crisis and change
- 5 ways to free up your staff from unnecessary
time- and energy-drainers
- The Early Warning Detection System – your safety net for catching
problems before they become crises
Your
Guarantee of Complete Satisfaction
We stand behind our seminars
with a 100 percent , iron-clad, money-back guarantee
of satisfaction. If for any reason you’re not completely satisfied
with the solid skills, the tips, tools and shortcuts, and the crucial
information you receive during this workshop, we’ll refund your money
in full. Every penny. Guaranteed!
Program
Hours:
9:00 a.m.
to 4:00 p.m. Registration begins at
8:30 a.m.
Group
Discount: When 3 enroll from your organization, a 4th attends
FREE!
Lunch:
Lunch is on your own.
Continuing
Education:
Continuing education credits may be recognized by your professional
board. Contact your own board to find out what's required.
If you cancel your registration up to five business days before the workshop,
Bring a seminar to your site! For information about bringing a course to your site please call 1-919-847-0331 or email the registry at
.
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Additional Information:
National Seminars Group will e-mail confirmation soon. If you are not paying via credit card, you will receive an invoice with payment instructions.
Cancellation Policy:
If you cannot attend a workshop for which you are registered, you may send a substitute or receive a credit memo toward a future workshop. If you cancel your registration up to five business days before the workshop, your registration fee will be refunded less a $10 enrollment charge.
You can also register by emailing your registration information to us at
or calling us at 919-847-0331.
Please mention the meeting number specified above and BE SURE TO STATE VIP CODE "919-120001-000 -- Training Registry".