National Seminars Group & Padgett Thompson
a division of Rockhurst University Continuing Education Center
Course Description

Powerful Communication Skills for the Workplace

This classic one-day workshop is guaranteed to give you top-notch communication skills you will use the very next day on the job.

Program Description   Who Should Attend

Workshop Agenda   Guarantee

Dates/Locations, Pricing, Register

What You’ll Learn  

Program Description

Your communication style is your inescapable calling card. It immediately announces who you are ... how you feel ... and what you expect — from yourself and others. In this extraordinary one-day workshop, we’ll show you how to recognize and avoid the power-robbing speech mistakes and habits that may be holding you back.

We’ll also work on the simple, yet effective techniques that can make you a motivating, persuasive and powerful communicator. Communicating with confidence, authority and power is not a skill that comes naturally to most of us. Yet, there are great personal and professional rewards for those who master it. Come to our workshop. We’ll show you how, and we guarantee it!

What You’ll Learn

  1. Learn the skills that signal you are to be taken seriously
  2. The powerful part “self-anchoring” plays in your communication ability
  3. 3 common mistakes that mark you as a lightweight
  4. How to deflect negative criticism
  5. Keys to handling people who fly off the handle
  6. How to communicate the message you want with body language, eye contact, tone of voice and gestures
  7. Use the key benefits of conflict to your personal advantage
  8. How to deal with others’ aggressive tactics
  9. Discover how the “fogging” technique handles negative behavior
  10. 9 strategies to make you a more powerful negotiator
  11. How to present your ideas up the ladder and gain agreement
  12. Steps to firmly position yourself on the management team
  13. Convince an adversary to see your point
  14. 3 classic communication roadblocks and how to get around them
  15. What kind of listener are you? Take our self-evaluation test
  16. Getting credit ... 6 ways to subtly toot your own horn
  17. The real secrets to getting people to like and respect you
  18. Key techniques that allow you to predict people’s response to you and your ideas
  19. Give feedback and criticism while maintaining your employees’ respect and goodwill
  20. Say “NO” and make it stick
  21. Increase your influence ... create a polished and effective managerial style

Who Should Attend

Workshop Agenda

Your confidential “power communication” profile

Manage the power of the image you communicate

Confidently deal with difficult people and tough situations

Make a powerful impact at meetings and presentations

Learn to motivate, influence and gain enthusiastic support

Listening: perhaps the most powerful communication skill

Communication skills that signal you are to be taken seriously

Get in on the payoffs of using powerful communication skills

Your Guarantee of Complete Satisfaction

We stand behind our seminars with a 100 percent , iron-clad, money-back guarantee of satisfaction. If for any reason you’re not completely satisfied with the solid skills, the tips, tools and shortcuts, and the crucial information you receive during this workshop, we’ll refund your money in full. Every penny. Guaranteed!

Program Hours:
9:00 a.m. to 4:00 p.m. Registration begins at
8:30 a.m.

Group Discount: When 3 enroll from your organization, a 4th attends FREE!

Lunch is on your own.

Continuing Education:
Continuing education credits may be recognized by your professional board. Contact your own board to find out what's required. If you cancel your registration up to five business days before the workshop,

Bring a seminar to your site! For information about bringing a course to your site please call 919-480-2550 or email the registry at .

If this course or the dates/locations below do not have what you are looking for, then click here and we will find it for you right away. It will save you a lot of time and energy finding it yourself.

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Additional Information:

National Seminars Group will e-mail confirmation soon. If you are not paying via credit card, you will receive an invoice with payment instructions.

Cancellation Policy:
If you cannot attend a workshop for which you are registered, you may send a substitute or receive a credit memo toward a future workshop. If you cancel your registration up to five business days before the workshop, your registration fee will be refunded less a $10 enrollment charge.

You can also register by emailing your registration information to us at or calling us at 919-480-2550. Please mention the meeting number specified above and BE SURE TO STATE VIP CODE "919-120001-000 -- Training Registry".

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