National Seminars Group & Padgett Thompson
a division of Rockhurst University Continuing Education Center
Course Description

Management & Leadership Skills for First-Time Supervisors & Managers

A high-powered training session where you'll spend two intensive days immersed in the critical skills and techniques that'll make all the difference to your success as a leader!

Program Description   Who Should Attend

Workshop Agenda   Guarantee

Dates/Locations, Pricing, Register

What You’ll Learn  

Program Description

This intensive two-day workshop is a highly interactive workshop designed for new supervisors who want to grow their management skills fast - and get on the fast track to achieving leadership success. Comprehensive leadership training will cover the proven management techniques and powerful strategies you need to become a stronger, more confident and respected leader.

You'll learn how to handle dozens of key management challenges with ease, including how to establish credibility and authority fast, how to motivate employees to give 110 percent, how to handle attitude problems and rule-breakers, how to curb absenteeism and tardiness, how to give constructive feedback and how to conduct effective performance appraisals.

As a workshop bonus, you'll receive self-assessment tools, handy checklists, the Leadership Style Analysis and numerous other resources that give you insight into how to build on your supervisory strengths.

Why risk your career by stumbling along, learning management skills by trial and error when you can get up to speed fast on essential management techniques and strategies? The management skills and knowledge you need to succeed are only a 2-day workshop away!

What You’ll Learn

  1. Deliver constructive feedback in a way that produces positive change, not resentment or anger
  2. Motivate your people to perform "above and beyond" without spending an extra dime
  3. Gain proven strategies for curbing absenteeism and tardiness
  4. Turn chronic complainers into satisfied, productive employees
  5. Build on your unique strengths to develop a confident, professional leadership style
  6. Supervise friends and former co-workers without hassles or stress
  7. Save hours every week by avoiding classic time-wasters that wreck a supervisor's schedule
  8. Give crystal clear instructions that employees will understand - the first time
  9. Handle employee confrontations in a calm and professional manner
  10. Maintain respect and compliance for rules while still being friendly with staff
  11. Establish your credibility quickly and earn the respect of those up and down the ladder
  12. Conduct effective performance appraisals that result in improved employee performance
  13. Win employees ­ and bosses! - over to your way of thinking
  14. Weed out shirkers during job interviews using proven techniques
  15. Understand why good employees quit ­ and what you can do to help significantly reduce turnover
  16. Implement needed changes in a way that employees will embrace
  17. Combat a variety of attitude problems without breaking a sweat
  18. Speak up powerfully and confidently in meetings
  19. Use active listening techniques to really hear what employees are trying to tell you
  20. Increase your visibility within your organization so your "promotability" is recognized

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Who Should Attend

Workshop Agenda

Leadership Fundamentals and Issues All New Managers Face

Developing Your Personal Leadership Strengths

Building a Highly Motivated, High-Performance Team

The Mechanics of the Manager's Job

Communication Techniques Every Manager Should Know

How to Turn Around Difficult Employees and Eliminate Problem Behaviors

Managing Your Time, Priorities and Projects

The Leader's Role in Making Change Happen

Career Mapping: Preparing Yourself for the Next Level

Your Guarantee of Complete Satisfaction

We stand behind our seminars with a 100 percent , iron-clad, money-back guarantee of satisfaction. If for any reason you’re not completely satisfied with the solid skills, the tips, tools and shortcuts, and the crucial information you receive during this workshop, we’ll refund your money in full. Every penny. Guaranteed!

Program Hours:
9:00 a.m. to 4:00 p.m. Registration begins at
8:30 a.m.

Group Discount: When 3 enroll from your organization, a 4th attends FREE!

Lunch is on your own.

Continuing Education:
Continuing education credits may be recognized by your professional board. Contact your own board to find out what's required. If you cancel your registration up to five business days before the workshop,

Bring a seminar to your site! For information about bringing a course to your site please call 919-480-2550 or email the registry at .

If this course or the dates/locations below do not have what you are looking for, then click here and we will find it for you right away. It will save you a lot of time and energy finding it yourself.

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Additional Information:

National Seminars Group will e-mail confirmation soon. If you are not paying via credit card, you will receive an invoice with payment instructions.

Cancellation Policy:
If you cannot attend a workshop for which you are registered, you may send a substitute or receive a credit memo toward a future workshop. If you cancel your registration up to five business days before the workshop, your registration fee will be refunded less a $10 enrollment charge.

You can also register by emailing your registration information to us at or calling us at 919-480-2550. Please mention the meeting number specified above and BE SURE TO STATE VIP CODE "919-120001-000 -- Training Registry".

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