National Seminars Group & Padgett Thompson
a division of Rockhurst University Continuing Education Center
Course Description

Management Skills for First-Time Supervisors

Get the solid skills you need to achieve exceptional results through others. This high-intensity one-day workshop covers dozens of key issues common to supervising others.

Program Description   Who Should Attend

Workshop Agenda   Guarantee

Dates/Locations, Pricing, Register

What You’ll Learn  

Program Description

How you perform in your first position as a supervisor is critical to your professional future. Time and again, studies show that the biggest mistake new supervisors make is to try to "wing it." That's why this high-powered day of training is a not-to-be-missed career event.

Through accelerated learning techniques, you'll gain the solid skills and supervisory "how-to's" you need to get others to go that extra mile! The comprehensive agenda covers the essential building blocks to supervisory excellence, how to build morale and increase productivity, strategies for handling conflicts and curbing absenteeism, time management tips no supervisor should be without, and how to acquire a supervisor's mindset and image.

You'll also develop skills in team-building, problem-solving and dealing effectively with non-performers and problem employees. Bottomline: This renowned workshop provides the essential training no supervisor can afford to be without! Why take the long, hard rocky road of trial-and-error to supervisory success when you can jump-start your skills in just one day?

What You’ll Learn

  1. Increase your department or unit's productivity with 5 motivational methods
  2. Avoid costly errors that new supervisors commonly make
  3. Master the art of "planagement" management through planning - and watch your career soar!
  4. Turn around negative employee attitudes
  5. Get a group of diverse employees to think, act and work like a real team
  6. Give on-target instructions so the job gets done right the first time
  7. Deliver constructive criticism without causing anger or resentment
  8. Eliminate your daily time-wasters for an immediate boost in personal productivity
  9. Use non-cash motivators to inspire your people to greater achievement and increased productivity
  10. Resolve staff disagreements more quickly and easily than you ever dreamed possible
  11. Recognize and build upon your unique leadership strengths
  12. Know how to tell your boss that too much has been piled on you
  13. Improve your communication effectiveness with active listening techniques
  14. Recognize the 5 clear signals that an employee is burning out and know what to do about it
  15. Project the image of a credible, confident leader who gets results!

Top of Page

Who Should Attend

Workshop Agenda

Acquiring the Supervisor's Mindset and Image

Building Blocks to Supervisory Excellence

Creating Productivity and Building Morale

Confidently Handle Conflicts-Every Time

How to Get Things Done on Time and on Target

Supervisory Payoffs-How to Stay on Top

Your Guarantee of Complete Satisfaction

We stand behind our seminars with a 100 percent , iron-clad, money-back guarantee of satisfaction. If for any reason you’re not completely satisfied with the solid skills, the tips, tools and shortcuts, and the crucial information you receive during this workshop, we’ll refund your money in full. Every penny. Guaranteed!

Program Hours:
9:00 a.m. to 4:00 p.m. Registration begins at
8:30 a.m.

Group Discount: When 3 enroll from your organization, a 4th attends FREE!

Lunch is on your own.

Continuing Education:
Continuing education credits may be recognized by your professional board. Contact your own board to find out what's required. If you cancel your registration up to five business days before the workshop,

Bring a seminar to your site! For information about bringing a course to your site please call 919-480-2550 or email the registry at .

If this course or the dates/locations below do not have what you are looking for, then click here and we will find it for you right away. It will save you a lot of time and energy finding it yourself.

** Register Online**

Select date/location from list box below (Use side arrow to scroll). Complete form and click on 'Send'

Title: Mr. Mrs. Ms
Fields with an "*" are required input.
* Attendee Name:
* E-Mail:
* Address 1:
Address 2:
* City:
* State/Province:
* Zip/Postal Code:
* Phone:
* Fax:
* Contact first and last name:
Approving supervisor first and last name:
Click here to add more attendees.
Dollar Amount of Transaction:
(Please add appropriate sales tax if in SD or WV.)

Payment Information
Invoice Me, or
Credit Card Info:
Credit Card Type: American Express VISA Mastercard
Credit Card Number:
Expiration Date:
Name on Card:
PO # (if applicable):
Tax Exempt #:

Additional Attendees: Use for listing additional attendees only.
Attendee 2 Name:
Attendee 3 Name:
Attendee 4 Name:
(4th is FREE when you register 3)
Attendee 5 Name:
Attendee 6 Name:
Attendee 7 Name:
Attendee 8 Name:
(8th is FREE when you register 7)

Additional Information:

National Seminars Group will e-mail confirmation soon. If you are not paying via credit card, you will receive an invoice with payment instructions.

Cancellation Policy:
If you cannot attend a workshop for which you are registered, you may send a substitute or receive a credit memo toward a future workshop. If you cancel your registration up to five business days before the workshop, your registration fee will be refunded less a $10 enrollment charge.

You can also register by emailing your registration information to us at or calling us at 919-480-2550. Please mention the meeting number specified above and BE SURE TO STATE VIP CODE "919-120001-000 -- Training Registry".

Cover Page | Padgett Thompson Seminars

The Training Registry