Master the solid supervisory
skills you need to be more effective – and get incredible
results!
Building your supervisory skills
by trial and error is a frustrating, time-consuming way to
learn how to be a better manager. “Winging it” is
extremely risky, because mistakes you can easily make along
the way can cost you your career in management.
A much smarter approach to managerial
success is to attend Essential Supervision Skills,
an intensive one-day training experience that immerses you
in “must-have” supervisory techniques, tools and
solutions you need to be more effective. The rock-solid skills
you’ll learn will make a tremendous impact on your success
as a manager – today, and throughout the rest of your
career.
You’ll learn how to …
- Turn around problem employees and underachievers
- Develop a high-performance team that
will go to the wall for you
- Boost personal productivity sky-high
by eliminating costly time-wasters in your day
- Motivate your people to work harder,
faster and more efficiently
- Become a more confident leader who is
positioned for success
In case you’re not familiar
with us at SuccessBuilders, we’re a training leader that
specializes in “all-meat, no-fluff” programming.
What this means to you is that you’ll spend an intensive
training day focused on mastering crucial supervisory skills
– the most important of the most important. We insist
on delivering the kind of training that’ll help you get
extraordinary results, without making you break the bank to
cover the enrollment fee.
Come expecting to gain incredible
insights, stretch the way you think about supervision and
leave permanently changed. Never again will you look at being
a manager in the same way. Armed with the powerful skills
you’ll learn, you’ll give stronger feedback, solve
“people problems” quickly, give clear directions,
motivate employees to give their all and lead an enthusiastic
team of achievers who’re willing to follow you anywhere.
Essential Supervision Skills
will benefit you, your people and your entire organization
– not to mention what it will do for your career in the
long run. Why risk “winging it” when you can get
the crucial skills you need to be a more effective, more successful
leader in just one day of training?
Don’t wait any longer to
enjoy the supervisory success and respect you deserve.
What
You’ll Learn
Attend this intensive workshop
and you’ll learn how to …
- Empower team members to stop bringing
you problems – and start bringing you solutions.
- Adopt the “success habits”
of top leaders and become more effective overnight
- Deal proactively with complainers, bad
attitudes, know-it- alls and other problem employees and
save yourself time and grief.
- Use active listening techniques to dramatically
improve your communication effectiveness.
- Implement motivation strategies proven
to increase employee productivity and efficiency.
- Establish your credibility as a leader
– and earn the respect you deserve.
- Give crystal clear directions and avoid
costly mistakes and misunderstandings.
- Recognize key legal considerations of
firing an employee – and sidestep costly lawsuits.
- Save tons of time through the effective
use of voice mail, e-mail and fax.
- Delegate the right tasks to employees
for a huge boost in your personal productivity.
- Use a step-by-step method to give productive
feedback that results in positive behavior change.
- Develop mutual respect and trust with
your employees for a more positive work climate.
- Increase your visibility in your organization
and get credit for the hard work you do.
- Speak more powerfully and confidently
in meetings and watch your influence grow.
- Confront rule-breakers in a productive
way for a positive outcome instead of a nasty scene.
- Use savvy interviewing techniques to
find winning employees for your team.
- Focus your efforts on that which makes
the greatest impact and get more done each day.
- Connect with employees with specific
communication techniques and build stronger relationships.
- Give sincere praise to employees on
the spot and see morale improve dramatically.
- Establish a career plan that will turn
your professional dreams into reality.
Top
of Page
Workshop
Agenda
Essential
Leadership Skills That Boost Managerial Effectiveness
- “Success habits” top leaders
have adopted into their routine
- Recognizing emotional requirements of
being a successful supervisor
- How to build on leadership strengths
you’ve identified – and shore up weaknesses
- Common leadership mistakes supervisors
make and how to avoid them
- Are you everyone’s buddy? How to
maintain the right amount of distance between you and
your employees
Communication
Techniques Every Supervisor Should Know
- Communication skills that help you “connect”
with employees
- Your role in keeping the lines of communication
open at all times
- Active listening techniques guaranteed
to drastically improve communication effectiveness
- Words and phrases that can destroy your
credibility and authority – and what to say instead
- How to give crystal clear directions
employees will understand the first time
- Pointers for speaking more powerfully
and confidently in meetings
Turning
Problem Employees and Underachievers Into Positive Contributors
- 9 ways to eliminate unsatisfactory behavior
- Techniques for dealing proactively with
specific problem employees: Complainers, know-it-alls,
bad attitudes, excuse-makers, gossips and others
- Should you intervene when coworkers bicker
or have personality clashes, and if so how?
- Dealing with the work effects of an employee’s
personal problems
- How to’s for a professional, productive
employee confrontation
- Steps for using progressive discipline
– and how to document your actions
- When firing seems imminent: Key legal
considerations you MUST understand
Proven
Strategies for Building a High-Performance Team
- Recognizing the crucial role you play
in driving your team’s effectiveness
- The 10 ingredients that MUST be present
in successful teams
- Empowering team members to bring you
solutions instead of problems
- How to put the power of diversity to
work and build a collaborative team by celebrating individuality
- How to keep your team charged up under
pressure, in crisis and through change
- Interviewing techniques that help you
find winning employees for your team
Managing
Projects, Priorities and Your Time for Greatest Productivity
- Costly time-wasters in your day: Identifying
and eliminating them
- Tips for saving tons of time using voice
mail, e-mail and fax
- What are the keys to getting results?
Focusing your efforts on that which makes the greatest
impact
- Prioritizing techniques that save the
day when everything on your desk is “urgent”
- A “process map” that helps
you eliminate unnecessary steps and repetitive actions
- Guidelines for tracking projects so nothing
falls through the cracks
Motivating
Your Staff to Peak Achievement and Creating a Positive Work
Climate
- Understanding what motivates today’s
workers: The answers may surprise you
- The power of sincere praise to motivate
employees – and an easy format for giving it on the
spot
- Proven motivational strategies top managers
use to get people to work harder, faster and more efficiently
- Mutual respect and trust: Building the
two key elements for a positive work environment
- Top 10 morale-busting management mistakes
that lead to a negative climate and how to avoid them
- How’s YOUR attitude? Recognizing
how deeply your mood and behavior influences your employees
- How to avoid employee burnout –
and replace it with motivation and enthusiasm
Supervisory
Payoffs: How to Guarantee Your Career Success From Now On
- Building your power base using the 7
classic principles of influence
- Tips for increasing your visibility and
getting recognition for your contributions
- Traits top management looks for when
deciding who to promote
- Dodging the pitfalls of stress and burnout
- Where do you want to be in a year? In
five years? How to establish a career plan
- Fine-tuning your skills: Why continuous
learning is crucial to your ongoing supervisory success
Your
Guarantee of Complete Satisfaction
We stand behind our seminars
with a 100 percent , iron-clad, money-back guarantee
of satisfaction. If for any reason you’re not completely satisfied
with the solid skills, the tips, tools and shortcuts, and the crucial
information you receive during this workshop, we’ll refund your money
in full. Every penny. Guaranteed!
Program
Hours: