National Seminars Group & Padgett Thompson
a division of Rockhurst University Continuing Education Center
Course Description

The Technical Writers' Workshop

The Complete Guide to Technical Writing, Featuring Best Practices and the Latest Techniques for Producing Highly Effective, User-Friendly Technical Documents

Program Description:

Technical writing is a high-stakes field that allows you no margin for error

  • Your company’s breakthrough product is worthless if the user manual you wrote is confusing.
  • A technical report with grammar blunders can badly damage your organization’s credibility – and your own.
  • Imprecise wording in step-by-step procedures you outlined can lead to accidents, injuries, or lawsuits.

Give your technical writing skills a major upgrade, fast

Attempting to improve your technical writing skills by trial and error is simply too risky, which is why we’ve developed The Technical Writers’ Workshop. This comprehensive two-day course shows you how to implement best practices, proven approaches, and the latest techniques to produce highly effective, user friendly technical documents. In addition, you’ll get guidelines, formats, and structures for all types of technical projects, from abstracts to technical proposals to specifications.

What You'll Learn:

Attend this INTENSIVE TWO-DAY COURSE and you’ll learn how to ...

  • Draft technical reports, instructions, specifications, user manuals, abstracts and more
  • Add clarity and precision to every technical document you produce from now on
  • Write common elements of technical communication, from definitions to conditional statements
  • Cut your technical writing time by up to 30 percent without sacrificing accuracy
  • Use 12 questions to analyze your technical document for effectiveness
  • Produce user-friendly, easily scannable technical content for the Web
  • Build an outline to organize technical content with ease and create a structure that makes data readily accessible
  • Convey volumes of technical data by choosing the right charts, graphs, and tables
  • Simplify complex information using examples, illustrations, and analogies
  • Present numbers and statistics in easy-to-understand ways
  • Spot every error with techniques professional proofreaders use

Who Should Attend?

Anyone who writes or edits technical documents will benefit from this seminar, including …

  • Technical writers across all professions and industries
  • Editors of technical content of any kind
  • Writers of medical or scientific articles
  • IT professionals
  • Engineers
  • Information architects
  • Web developers
  • Copywriters
  • Business writers
  • Documentation specialists
  • Anyone who must communicate complex information in a way others can understand and use

Workshop Agenda:

Essential elements for technical communication success

  • Fundamentals of effective technical writing: a brief overview
  • Examples of excellent technical writing and why each one works
  • Common components of technical writing, from definitions to physical descriptions to conditional statements
  • Defining the purpose and scope of your technical project before you begin
  • Key factors you must know about your audience to create a document that is easily understood and usable
  • Tips for cutting your writing time by at least 30 percent

Assembling and organizing data for maximum impact and usability

  • Determining content: what to include and what to eliminate
  • Organizing technical data by building an outline
  • Using your outline to create sections, subsections, or sidebars for ease in finding information
  • How to handle a table of contents, index, and glossary with your outline as your guide
  • Common documentation errors and how to avoid them

How to write clear, concise, userfriendly technical documents

  • The death of technical-ese: how to achieve a more informal writing style
  • Using present tense and active verbs to write directly and clearly
  • How many words should your average sentence length be in technical writing?
  • Cranking out a quick first draft
  • Proven strategies for eliminating ambiguity and slashing wordy phrases
  • When to use jargon and technical terminology and when to avoid it
  • Writing clear and specific headlines that draw your readers’ attention

Enhance understanding illustrations, charts, and graphics

  • How to write bullets and lists for maximum readability
  • Examples of presenting statistics and numbers effectively
  • Techniques for using examples, illustrations, analogies to simplify complex information and introduce new concepts
  • Charts, Graphs, and Tables 101: best practices for using them to convey technical data
  • Pointers for choosing diagrams that communicate volumes
  • Structures and formats proven to improve readability

Guidelines and formats for Specific types of technical writing

  • Technical reports
  • Project proposals
  • Instructions
  • Specifications
  • User and other types of technical manuals
  • Policies and procedures
  • Technical journal articles and white papers
  • Abstracts
  • Where to find resources and templates for other technical communication projects

SPECIAL SECTION: Techniques for technical writing success online

  • A quick overview of challenges inherent in technical writing for the Web
  • A three-step formula for producing accessible, usable technical content online
  • Sentence, paragraph, and documument stuctures proven effective online
  • How to summarize technical documents for easy scanning
  • Examples of technical print communication rewritten for Web use
  • Methods for displaying technical content on Web pages so people can find information quickly

Editing, proofreading, and testing techniques to ensure accuracy and effectiveness

  • Keep it concise! Substantially reduce your word count to enhance readability
  • Resources for grammar, punctuation, and usage guidelines
  • Rewrite, rewrite, rewrite: strategies for improving each draft
  • Editing “musts” for producing clear and precise technical communication
  • Fact-checking methods that help guarantee 100 percent accuracy
  • Techniques professional proofreaders use to spot every error
  • Ask 12 questions to analyze your technical writing for effectiveness
  • Proven methods for testing technical documents on others to ensure usability
  • How to create a corporate style guide to ensure consistency in your technical documents

Your Guarantee of Complete Satisfaction

We stand behind our seminars with a 100 percent , iron-clad, money-back guarantee of satisfaction. If for any reason you&
146;re not completely satisfied with the solid skills, the tips, tools and shortcuts, and the crucial information you receive during this workshop, we&
146;ll refund your money in full. Every penny. Guaranteed!

Program Hours:
9:00 a.m. to 4:00 p.m. Registration begins at 8:30 a.m.

Group Discount: When 3 enroll from your organization, a 4th attends FREE!

Lunch is on your own.

Continuing Education:
Continuing education credits may be recognized by your professional board. Contact your own board to find out what's required.

Bring a seminar to your site! For information about bringing a course to your site please call 919-480-2550 or email the registry at .

If this course or the dates/locations below do not have what you are looking for, then click here and we will find it for you right away. It will save you a lot of time and energy finding it yourself.

** Register Online**

Select date/location from list box below (Use side arrow to scroll). Complete form and click on 'Send'

Title: Mr. Mrs. Ms
Fields with an "*" are required input.
* Attendee Name:
* E-Mail:
* Address 1:
Address 2:
* City:
* State/Province:
* Zip/Postal Code:
* Phone:
* Fax:
* Contact first and last name:
Approving supervisor first and last name:
Click here to add more attendees.
Dollar Amount of Transaction:
(Please add appropriate sales tax if in SD or WV.)

Payment Information
Invoice Me, or
Credit Card Info:
Credit Card Type: American Express VISA Mastercard
Credit Card Number:
Expiration Date:
Name on Card:
PO # (if applicable):
Tax Exempt #:

Additional Attendees: Use for listing additional attendees only.
Attendee 2 Name:
Attendee 3 Name:
Attendee 4 Name:
(4th is FREE when you register 3)
Attendee 5 Name:
Attendee 6 Name:
Attendee 7 Name:
Attendee 8 Name:
(8th is FREE when you register 7)

Additional Information:

National Seminars Group will e-mail confirmation soon. If you are not paying via credit card, you will receive an invoice with payment instructions.

Cancellation Policy:
If you cannot attend a workshop for which you are registered, you may send a substitute or receive a credit memo toward a future workshop. If you cancel your registration up to five business days before the workshop, your registration fee will be refunded less a $10 enrollment charge.

You can also register by emailing your registration information to us at or calling us at 919-480-2550. Please mention the meeting number specified above and BE SURE TO STATE VIP CODE "919-120001-000 -- Training Registry".

Cover Page | Padgett Thompson Seminars

The Training Registry