presents

American Management Association Seminars


The Management Course Unit IV - Leadership
Seminar No: 15504 -XNBB
CEU Credits: 2.7
Length: 4.5 days


Realize your full management potential...with real-world knowledge about real business issues! The Management Course provides you with advanced thinking on the core principles of management--drawing on best practices to help you develop skills that will yield instant results and make you a more successful manager and leader. In just 4 separate one-week units that cover management, finance, marketing, and leadership, you'll learn proven methods for strategic planning, financial analysis, problem solving, team building, improving work relationships, leadership, and executive skill building.

Attendees:
Mid- to senior-level managers who seek new knowledge to enhance their careers, general management skills to understand the larger picture, and formal training to enhance on-the-job experience.

How You Will Benefit:

  • Gain real-world knowledge from top-notch faculty
  • Take part in problem-solving sessions, role-plays, and sophisticated business scenarios Take these 4 one-week units at your convenience. For maximum benefit, we suggest that you attend all 4 units within 12-18 months.

What You Will Cover:

  • Managing Change: Learn what characterizes winners. Use change management to learn from the past, leverage the present, and shape the future
  • Strategic Thinking: Use core competencies to create competitive advantage. Link mission, vision, and strategic intent to revitalize corporate performance
  • Peak Performance Management: Recognize style differentiation, identify strong contributors, leveragecompensation, recognition, and rewards to build a winning team
  • Communicating for Results: How to shape, share, and measure the impact of your business messages
  • Coaching: Combine the power of rapport, the art of passing along wisdom, and the talent for listening to motivate, empower, and educate employees
  • Team-based Management: Learn when and how to use teams, as well as the stages of team development and the requisites of team success

Extended/Detailed Seminar Outline

Learning Objectives

  • How to Tune Your Leadership Effectiveness: Flex your Leadership Styles When There are Changes in People and Conditions
  • Creating the Vision: The Leader’s Role in Defining an Achievable Destiny
  • Forming the Bridge: Close the Gap between the Leadership Vision and the Daily Focus of People and Teams, Using Delegation and Negotiation Skills
  • The Tools of Performance Leadership: Use Performance Characteristics Analysis to Identify and Close Performance Gaps. Understand the Difference between Coaching and Counseling
  • Performance Planning and Appraisal: Manage the Cascade of Performance Planning and Bubble-up of Performance Appraisal as a Strategic Leadership Tool
  • Understanding Individual Behavior: See How the Leader Uses Knowledge of Self and Others to Motivate the Creative Energies of People. Analyze Your Personal Leadership Profile
  • Dealing with Interpersonal and Inter-group Conflict: Examine Causes and Issues to Find Resolution. Examine Your Own Corporate Culture
Building an Agenda for Action
  • Effectively Approach the Program and Processes for the Week
  • Articulate Your Personal Objectives for Learning from the Program and Reach Agreement with Others on the Highest Priorities for the Group as a Whole
  • Interact with Other Program Participants, Having Gained Some Perspective on Each Others' Professional Lives
  • Work Together in Formed Groups All Week
  • Begin Using Prepared Tools for the Program and Beyond
  • Revisit Actions Planned and Critical Results from Prior Units of The Management Course and/or Other Work-Related Development Efforts
Role of the Leader
  • Apply Concepts of Manager vs. Leader Roles, Revisited and Reinforced from Unit 1 of The Management Course and/or Other Prior Leadership Learning Experiences
  • Identify a Personal "Teachable Point of View"
  • Differentiate the Learning Environment from the Teaching Environment
  • Identify Your Personal Behavioral Preferences and Modify Them Proactively to Increase Your Leadership Effectiveness
  • Learn the Principal Concepts That Define and Enhance EQ: Emotional Quotient
  • Identify a Source of Personal Emotional Energy
Vision, Values, and Ethics
  • Articulate Clarified Mission and Vision Statements Originally Developed in Unit 1 of The Management Course or Developed in the Workplace
  • Assess Organizational Response from Mission/Vision Work Already Completed
  • Articulate the Relationship That Ethics Has with the Success of a Vision
  • Describe Organizational Values
  • Plan a Workplace Approach for Promoting Organizational Values through Ethical Leadership Behaviors
Planning for the Future
  • Understand the Strategic Planning Process Leaders Use to Set Short-term Actions for Long-term Success
  • Identify Key Outcomes (KOs) for Major Business Strategies
  • Explore the Link between Strategic Decisions and Critical Actions
  • Define a Situation Analysis for the Work Units That Participants Manage
  • Define a Critical Path of Tasks
Influence and Alignment
  • Define Motivators That Can Be Used with Others in Both Reporting and Non-Reporting Relationships
  • Demonstrate Skills of Influencing Others
  • Form "Virtual Partnerships" in the Work Environment
  • Develop Working Agreements that Align the Organization for Business Success
Driving Change
  • State the Reasons Why Organizations and People Resist Change
  • Use Ten Specific "Tactics" to Promote Innovation in the Work Environment
  • Apply Leadership Actions That Will Facilitate Change in the Workplace
Turnaround-The Simulation
  • Apply All Seminar Concepts in a Simulated Case
  • Relate Concepts of Team Dynamics to Your Actual Experience
  • Recognize Successful Team Behaviors
  • Complete a Self-Assessment of Learning from the Seminar
  • Identify Strategies for Use Back at Work
  • Assess Your Progress in Using Team Decision-Making Skills Learned in The Ethical Challenge
Polish the Plans; Graduation
  • Finalize Specific Actions You Will Take Immediately after the Seminar
  • Reinforce the Network of Relationships/Friendships Formed with Other Studio Members and the Entire Group
  • Celebrate Completion of This Unit of The Management Course Program!

Start and End times: first day - 8:30am-5pm, all other days 9am-5pm unless otherwise specified. Your registration confirmation notice will confirm the hotel/conference center for the seminar for which you registered. The information included on this page is all the information available on this seminar. Please use form below to register only. To request information that is not included above please send an email to . Remember to specify the complete seminar number about which you are requesting information.

For information about bringing a course to your site please call 1-919-847-0331 or email the registry at .

If this course or the dates/locations below do not have what you are looking for, then click here and we will find it for you right away. It will save you a lot of time and energy finding it yourself.

** Online Registration & Fee Information ** Please use form below to register only. To request information that is not included above please send an email to . Remember to specify the complete seminar number about which you are requesting information.

Select date/location & complete form below. Then, click on 'Send'

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After submitting your online registration you will receive registration confirmation and invoice within 7-10 business days. You may pay by credit card or check. Confirmation information will also include location and other pertinent course information.
Always state priority code XNBB to your customer service representative when registering directly by phone.

Note: Prices are subject to change without notice. To confirm the price of your session, select the session above and click “Send”. Discounts apply for groups of three or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.

AMA's main conference centers
Seminars scheduled for the cities below are held at the locations listed below. For location information for other cities in which AMA seminars are held please call or email for information.

New York
AMA executive Conference Center
1601 Broadway New York, NY 10019
American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.

Chicago
AMA executive Conference Center (adjacent to the Marroitt O'Hare)
8655 west higgins rd
Chicago, IL 60631

San Francisco
AMA executive Conference Center is located in San Francisco Marriott Hotel
55 Fourth Street 2nd Level
San Francisco, CA 94103

Atlanta
AMA Executive Conference Center
Address: 1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
City, State, Zip: Atlanta, GA 30309

Washington, DC
Arlington, Virginia
2345 Crystal Drive, Suite 200
Arlington, VA 22202

If you are not paying via credit card, you will receive an invoice with payment instructions.

Cancellation Policy:
If you cannot attend a seminar you can contact AMA in advance to transfer to a future session, or you can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply email us at . If you cancel with less than three weeks’ advance notice, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use at any future AMA seminar of equal or lesser length. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed and do not contact AMA to cancel in advance, you will be charged the entire seminar fee.

AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.

AMA guarantees the quality of our seminars. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.

You can also register by emailing your registration information to us at or calling us at 919-847-0331.

For additional information and schedules call 919-847-0331.

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