presents American Management Association Seminars
Leading With Emotional Intelligence
Seminar No: 02133 -XNBB
CEU Credits: 1.8
Length: 3 days
Gain the ability to recognize and positively manage emotions in yourself, in others and in groups!
Recent studies indicate that emotional intelligence is a powerful key to effective leadership. This valuable seminar delivers the in-depth knowledge and practical skills you need to ensure that you are a strong, emotionally intelligent leader. You will learn how to apply emotional intelligence to specific leadership situations to gain the authority and success you strive for as a leader. You will also keep current on cutting-edge developments in leadership theory and practice, to help you better collaborate and manage conflict.
Attendees:
All leaders who want to create an emotionally healthy, productive workplace and organizational culture...enhance their effectiveness and their ability to form trusting relationships...and manage their frustrations and those of others at work. This seminar will keep you current on recent, cutting-edge developments in leadership theory and practice, and help you better collaborate and manage conflict.
How You Will Benefit:
- Gain an honest and accurate awareness of yourself
- Monitor and adapt your own emotions and behaviors for your benefit and that of your team and department
- Accurately observe and interpret the verbal and nonverbal behavior of others
- Have a positive influence on the emotions and motivation of others
- Develop cohesive, emotionally intelligent teams
- Create an atmosphere that fosters that fosters emotional intelligence
What You Will Cover:
- Emotional intelligence: the value of this concept to you and your organization
- Knowing how to build and strengthen your own and your team’s emotional intelligence
- Shaping a leadership philosophy and style that enhances performance and organizational well-being
- Influencing, inspiring and motivating peers, subordinates, superiors
- Managing conflict with positive techniques
Extended/Detailed Seminar Outline
Learning Objectives
- Gain an Honest and Accurate Awareness of Yourself
- Monitor and Adapt Your Own Emotions and Behaviors for Your Benefit and That of Your Team and Department
- Accurately Observe and Interpret the Verbal and Nonverbal Behavior of Others
- Have a Positive Influence on the Emotions and Motivation of Others
- Develop Cohesive, Emotionally Intelligent Teams
- Create an Atmosphere That Fosters Emotional Intelligence
What Is Emotional Intelligence (EI)?
- Why Is Emotional Intelligence Important to Effective Leadership
- Case Studies: Examples of High and Low Emotional Intelligence in the Workplace
Understanding and Managing Myself
- Self-Assessment Exercise:
- My Emotional Competency Profile
- My Self-Awareness Inventory
- Reflection Exercise and Action Planing
- What Makes People Act the Way They Do
- How to Manage Anxieties and Self-Doubts as a Leader
- How to Come Back from Setback
- How to Enhance My Self-Awareness and Self-Management Skills
Self-Assessment of My Relationships
- How to Build Emotionally Intelligent Relationships
- Reflection Exercise and Action Planning
Leading with Emotional Intelligence
- Creating Vision with Emotional Intelligence
- Delegating with Emotional Intelligence
- Influencing and Motivating with Emotional Intelligence
- Coaching and Confronting with Emotional Intelligence
Understanding and Managing Team Dynamics
- Assessment of My Group
- What Are the Typical Behaviors of People in Groups
- Creating an Organizational Culture with Emotional Intelligence
- Promoting Collaboration and Consensus through Emotional Intelligence
- Handling Adverse Group Dynamics with Emotional Intelligence
- Managing Group Emotions during Conflict and Change
- Group Dynamic Exercise
Start and End times: first day - 8:30am-5pm, all other days 9am-5pm unless otherwise specified. Your registration confirmation notice will confirm the hotel/conference center for the seminar for which you registered. The information included on this page is all the information available on this seminar. Please use form below to register only. To request information that is not included above please send an email to
. Remember to specify the complete seminar number about which you are requesting information.
For information about bringing a course to your site please call 1-919-847-0331 or email the registry at
.
|
If this course or the dates/locations below do not have what you are looking for, then click here and we will find it for you right away. It will save you a lot of time and energy finding it yourself.
|
** Online Registration & Fee Information ** Please use form below to register only. To request information that is not included above please send an email to
. Remember to specify the complete seminar number about which you are requesting information.
Select date/location & complete form below. Then, click on 'Send'
Additional Information:
After submitting your online registration you will receive registration confirmation and invoice within 7-10 business days. You may pay by credit card or check. Confirmation information will also include location and other pertinent course information.
Always state priority code XNBB to your customer service representative when registering directly by phone.
Note: Prices are subject to change without notice. To confirm the price of your session, select the session above and click “Send”. Discounts apply for groups of two or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.
AMA's main conference centers
Seminars scheduled for the cities below are held at the locations listed below. For location information for other cities in which AMA seminars are held please call or email for information.
New York
AMA executive Conference Center
1601 Broadway New York, NY 10019
American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.
Chicago
AMA executive Conference Center (adjacent to the Marroitt O'Hare)
8655 west higgins rd
Chicago, IL 60631
San Francisco
AMA executive Conference Center is located in San Francisco Marriott Hotel
55 Fourth Street 2nd Level
San Francisco, CA 94103
Atlanta
AMA Executive Conference Center
Address: 1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
City, State, Zip: Atlanta, GA 30309
Washington, DC
Arlington, Virginia
2345 Crystal Drive, Suite 200
Arlington, VA 22202
If you are not paying via credit card, you will receive an invoice with payment instructions.
Cancellation Policy:
If you cannot attend a seminar you can contact AMA in advance to transfer to a future session, or you can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply email us at
. If you cancel with less than three weeks’ advance notice, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use at any future AMA seminar of equal or lesser length. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed and do not contact AMA to cancel in advance, you will be charged the entire seminar fee.
AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.
AMA guarantees the quality of our seminars. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.
You can also register by emailing your registration information to us at
or calling us at 919-847-0331.