presents American Management Association Seminars
Get Sharp: Smarter Decision Making and Critical Thinking for Administrative Professionals
Seminar No: 02145-XNBB
CEU Credits: 1.2
Length: 2 days
Gain the high-powered thinking tools you need to tackle today’s business challenges!
This interactive seminar is designed to help you build and expand your decision-making, critical thinking and creative problem solving skills. You will leave this session ready to apply these new techniques to better meet the tasks and challenges you face at work. Your seminar leader will cover methods of assessing and resolving problems, and understanding the role of inferences and assumption in problem solving. Here’s where you will gain confidence in asking the “right questions” and overcoming the stress of making complex decisions.
Who Should Attend
Administrative professionals including secretaries, executive secretaries, administrative assistants, office managers, executive assistants and other office support staff.
How You Will Benefit
- Enhance your ability to be more proactive and to act independently
- Become more confident in making sound decisions
- Decrease stress related to making critical decisions and solving workplace problems
- Strengthen your ability to influence and persuade others
- Gain a valuable knowledge of how to ask questions that get the answers you need
- Learn how to apply creative problem solving techniques
- Build greater professional recognition through enhanced skills
What You Will Cover
- Defining terms: critical thinking, problem solving, decision making, creativity and strategic thinking—small group activity
- Understanding accelerated learning and Gardeners 8 Intelligences: identifying how you learn best
- Creating new ways to ask questions: open questions, closed questions, leading questions, assumption challenges
- Critical thinking: enhance your credibility with management
- Applying different problem solving techniques at work
- Flexing our methods of problem solving
- Enhancing self and interpersonal awareness
Start and End times: first day - 8:30am-5pm, all other days 9am-5pm unless otherwise specified. Your registration confirmation notice will confirm the hotel/conference center for the seminar for which you registered. The information included on this page is all the information available on this seminar. Please use form below to register only. To request information that is not included above please send an email to
. Remember to specify the complete seminar number about which you are requesting information.
For information about bringing a course to your site please call 1-919-847-0331 or email the registry at
.
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** Online Registration & Fee Information ** Please use form below to register only. To request information that is not included above please send an email to
. Remember to specify the complete seminar number about which you are requesting information.
Select date/location & complete form below. Then, click on 'Send'
Additional Information:
After submitting your online registration you will receive registration confirmation and invoice within 7-10 business days. You may pay by credit card or check. Confirmation information will also include location and other pertinent course information.
Always state priority code XNBB to your customer service representative when registering directly by phone.
Note: Prices are subject to change without notice. To confirm the price of your session, select the session above and click “Send”. Discounts apply for groups of two or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.
AMA's main conference centers
Seminars scheduled for the cities below are held at the locations listed below. For location information for other cities in which AMA seminars are held please call or email for information.
New York
AMA executive Conference Center
1601 Broadway New York, NY 10019
American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.
Chicago
AMA executive Conference Center (adjacent to the Marroitt O'Hare)
8655 west higgins rd
Chicago, IL 60631
San Francisco
AMA executive Conference Center is located in San Francisco Marriott Hotel
55 Fourth Street 2nd Level
San Francisco, CA 94103
Atlanta
AMA Executive Conference Center
Address: 1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
City, State, Zip: Atlanta, GA 30309
Washington, DC
Arlington, Virginia
2345 Crystal Drive, Suite 200
Arlington, VA 22202
If you are not paying via credit card, you will receive an invoice with payment instructions.
Cancellation Policy:
If you cannot attend a seminar you can contact AMA in advance to transfer to a future session, or you can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply email us at
. If you cancel with less than three weeks’ advance notice, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use at any future AMA seminar of equal or lesser length. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed and do not contact AMA to cancel in advance, you will be charged the entire seminar fee.
AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.
AMA guarantees the quality of our seminars. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.
You can also register by emailing your registration information to us at
or calling us at 919-847-0331.