presents American Management Association Seminars
Making The Transition To Management
Seminar No: 02231 -XNBB
CEU Credits: 1.2
Length: 2 days
Set the stage for a successful management career!
Hit the ground running. Learn how to be comfortable in your new role, earn your boss's trust and gain credibility with former peers. Becoming a manager offers new responsibilities, challenges and rewards. And many new managers find the transition to this role confusing, stressful and difficult. It means leaving comfortable relationships behind, giving up familiar skills and risking the success that initially brought your promotion. It also means mastering an entirely new set of skills. Essentially, the most important challenge a new manager faces is the transition itself! When you are selected for a management position, you will be expected to think and act differently than you have as a staff member. The quality of your individual skills will not be as important as becoming an effective member of the management team. This course will enable you to master the basics of coaching, delegation, communication and motivation. You'll learn to set achievable and measurable performance goals for the employees
Attendees:
Newly appointed or prospective managers with zero to one year of management experience.
How You Will Benefit:
- Understand your new managerial responsibilities—and make a quick, effective transition to your new role
- Establish credibility with your direct reports
- Develop a flexible style that will help you manage today's diverse workplace
- Build alliances with peer managers for organizational effectiveness
- Master the basics of coaching, communication, motivation, delegation and performance management
- Become an effective member of the management team
What You Will Cover:
- Making the transition from individual contributor to manager
- Understanding what managers really do: plan, organize, communicate, monitor, delegate
- Creating an atmosphere for open communication and feedback
- Setting achievable and measurable performance goals for your direct reports
- The importance of delegation
- Fostering a positive work environment
Related Courses:
People who took this seminar were also interested in:
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Preparing for Leadership: What It Takes to Take the Lead
Skills Every Professional Needs to Master
Interpersonal Skills
Assertiveness Training for the New or Prospective Manager
Strategies for Developing Effective Presentationg Skills
Extended/Detailed Course Outline
Learning Objectives
- Understand Your New Managerial Responsibilities-and Make a Quick, Effective Transition to Your New Role
- Learn What Your Manager Expects from You and What You Need to Do to Build a Successful Relationship
- Develop a Flexible Style That Will Help You Manage Today’s Diverse Workplace
- Build Alliances with Peer Managers for Organizational Effectiveness
- Master the Basics of Coaching, Communication, Motivation, Feedback, Delegation, and Listening
Making the Transition
- Identify the Difference between Being a Manager and Being an Individual Contributor
- Define the New Additional Functions of Management Needed for the 21st Century
Developing a Flexible Management Style
- Understand and Use Style as a Management Tool
- Know Your Own Style
- Identify and Understand the Styles of Others
- Learn How to "Flex" Your Management Style to Improve Your Managerial Effectiveness
Communication and Feedback
- Listen at a New Level
- Use Open-Ended Questions as a Communication Tool
- Use Paraphrasing as a Listening Technique
- Use Empathy to Clarify and Improve Your Listening Skills
- Understand the Power of Words in the Communication Process
- Understand the Types of Feedback and When and How to Use Each
Manager as Coach
- Understand Coaching in the Management Context
- Know When and How to Coach an Employee
- Utilize the Two Types of Coaching
Delegation
- Know Why and When to Delegate
- Recognize Delegation Myths
- Follow a Model for Delegating Work to Your Employees
Setting Goals
- Understand the Difference between a Vision and a Goal
- Know How to Devise SMART Goals
Motivation
- Define Motivation
- Understand the Cycle of Productivity
- Understand Your Own Ability to Motivate Your Employees
- Develop Your Own Top Ten List of Ways to Motivate Employees
Start and End times: first day - 8:30am-5pm, all other days 9am-5pm unless otherwise specified. Your registration confirmation notice will confirm the hotel/conference center for the seminar for which you registered. The information included on this page is all the information available on this seminar. Please use form below to register only. To request information that is not included above please send an email to
. Remember to specify the complete seminar number about which you are requesting information.
For information about bringing a course to your site please call 1-919-847-0331 or email the registry at
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** Online Registration & Fee Information ** Please use form below to register only. To request information that is not included above please send an email to
. Remember to specify the complete seminar number about which you are requesting information.
Select date/location & complete form below. Then, click on 'Send'
Additional Information:
After submitting your online registration you will receive registration confirmation and invoice within 7-10 business days. You may pay by credit card or check. Confirmation information will also include location and other pertinent course information.
Always state priority code XNBB to your customer service representative when registering directly by phone.
Note: Prices are subject to change without notice. To confirm the price of your session, select the session above and click “Send”. Discounts apply for groups of two or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.
AMA's main conference centers
Seminars scheduled for the cities below are held at the locations listed below. For location information for other cities in which AMA seminars are held please call or email for information.
New York
AMA executive Conference Center
1601 Broadway New York, NY 10019
American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.
Chicago
AMA executive Conference Center (adjacent to the Marroitt O'Hare)
8655 west higgins rd
Chicago, IL 60631
San Francisco
AMA executive Conference Center is located in San Francisco Marriott Hotel
55 Fourth Street 2nd Level
San Francisco, CA 94103
Atlanta
AMA Executive Conference Center
Address: 1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
City, State, Zip: Atlanta, GA 30309
Washington, DC
Arlington, Virginia
2345 Crystal Drive, Suite 200
Arlington, VA 22202
If you are not paying via credit card, you will receive an invoice with payment instructions.
Cancellation Policy:
If you cannot attend a seminar you can contact AMA in advance to transfer to a future session, or you can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply email us at
. If you cancel with less than three weeks’ advance notice, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use at any future AMA seminar of equal or lesser length. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed and do not contact AMA to cancel in advance, you will be charged the entire seminar fee.
AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.
AMA guarantees the quality of our seminars. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.
You can also register by emailing your registration information to us at
or calling us at 919-847-0331.