presents American Management Association Seminars
Making The Transition From Staff Member To Supervisor
Seminar No: 02243 -XNBB
CEU Credits: 1.2
Length: 2 days
Effectively and smoothly manage the change in your role and your responsibilities!
This seminar will prepare you for a complete change of responsibilities and help eliminate the anxiety that can accompany it. You'll come away with a better understanding of what your boss, peers, staff and company expect from you. Plus, you'll take home an invaluable set of tools/skills that will prepare you to assume that all-important first supervisory role.
Attendees:
Newly promoted supervisors with less than one year of experience in this position; process and production supervisors.
How You Will Benefit:
- Understand your new role--from your perspective and that of your boss, peers and subordinates
- Establish a presence as a new supervisor
- Build credibility as you establish new relationships
- Adapt your individual style to those with differing styles
- Delegate tasks to others, focusing on clear quality standards
- Implement a feedback system
- Tailor training to meet the needs of adult learners
- Distinguish what motivates peers, employees and superiors
- Gain awareness of basic laws and regulations as they apply to performance reviews, including EOE and ADA
- Avoid potential litigation with your new legal awareness
- Prioritize your new task more effectively
- Protect your time from infringement by others
What You Will Cover:
- Letting go of your former role
- Defining your personal behavioral style
- Establishing a professional presence
- Setting goals for yourself and others
- Giving and receiving feedback
- Understanding adult learners
- Motivating others
- Developing legal awareness
- Managing your time
Related Courses:
People who took this seminar were also interested in:
Other Management Courses
Management Skills and Techniques for New Supervisors
Management Skills for New Managers
Successfully Managing People
Time Management
Seminars to Enhance your Management Capabilities
Improving Your Project Management Skills
Fundamentals of Finance and Accounting for Nonfinancial Executives
Critical Thinking
Skills Every Professional Needs to Master
Getting Results Without Authority
Interpersonal Skills
Strategies for Developing Effective Presentationg Skills
Extended/Detailed Course Outline
Learning Objectives
- Understand Your New Role-from Your Perspective and That of Your Boss, Peers, and Subordinates
- Establish a Presence as a New Supervisor
- Build Credibility as You Establish New Relationships
- Adapt Your Individual Style to Those with Differing Styles
- Delegate Tasks to Others, Focusing on Clear Quality Standards
- Implement a Feedback System
- Tailor Training to Meet the Needs of Adult Learners
- Distinguish What Motivates Peers, Employees, and Superiors
- Gain Awareness of Basic Laws and Regulations as They Apply to Performance Reviews, Including EOE and ADA
- Avoid Potential Litigation with Your New Legal Awareness
- Prioritize Your New Task More Effectively
- Protect Your Time from Infringement by Others
Letting Go of Your Former Role
- Establish Your Overall Objectives for the Course
- Define Three Phases of the Change Process
- Identify the Greatest Challenges for New Supervisors and the Pitfalls to Avoid
- Discuss What Your Boss, Employees, Peers and Senior Management Expect from You in Your New Roll
- Recognize What You Have to Let Go of and What You Have to Learn, and Develop Strategies for Doing So
Defining Your Personal Behavioral Style
- Identify Your Own Behavioral Style Preferences
- Demonstrate the Best Way to Communicate with Bosses, Peers, or Employees Whose Style Preferences Differ from Yours
- Build Better Working Relationships with Others by Identifying and Adjusting to Their Personal Behavioral Styles
Setting Goals for Yourself and Others
- Set SMART Goals for Yourself and Others
- Delegate Tasks with Focus on Quality Standards
- Complete a Delegation Worksheet
Giving and Receiving Feedback
- Discuss the Criteria for Giving Effective Feedback
- Deliver Both Supportive and Corrective Feedback Using the Instant Feedback Device
- Demonstrate How to Receive Feedback Effectively
Understanding Adult Learners
- Discuss Your Obligation to Train Your Employees
- List the Particular Needs of Adult Learners
- Demonstrate a Five-Step On-the-Job Training Model
- Meet the Needs of Visual, Auditory, and Kinesthetic Learning Styles
Motivating Others
- Demonstrate How to Use the Needs Theory of Motivation to Handle Workplace Issues
- Relate Motivation Theory to Personality Style, Goal Setting, and Communication Preferences
Developing Legal Awareness
- Define the Basic Laws Governing All Aspects of the Performance Cycle
- Discuss Your Obligations in the Face of These Laws
- Demonstrate Your Legal Awareness by Correctly Answering a Written Quiz
Managing Your Time
- Distinguish Urgent from Important
- Use a Prioritizing Tool to Clarify Your Priorities
- Practice Specific "Quick Hits" for Managing Time Effectively
- Demonstrate Techniques for Protecting Your Time from Infringement by Others
Planning for Action
- Select Three SMART Goals for Yourself
- Develop a Personal Action Plan for Continuing Supervisory Development
Start and End times: first day - 8:30am-5pm, all other days 9am-5pm unless otherwise specified. Your registration confirmation notice will confirm the hotel/conference center for the seminar for which you registered. The information included on this page is all the information available on this seminar. Please use form below to register only. To request information that is not included above please send an email to
. Remember to specify the complete seminar number about which you are requesting information.
For information about bringing a course to your site please call 1-919-847-0331 or email the registry at
.
|
If this course or the dates/locations below do not have what you are looking for, then click here and we will find it for you right away. It will save you a lot of time and energy finding it yourself.
|
** Online Registration & Fee Information ** Please use form below to register only. To request information that is not included above please send an email to
. Remember to specify the complete seminar number about which you are requesting information.
Select date/location & complete form below. Then, click on 'Send'
Additional Information:
After submitting your online registration you will receive registration confirmation and invoice within 7-10 business days. You may pay by credit card or check. Confirmation information will also include location and other pertinent course information.
Always state priority code XNBB to your customer service representative when registering directly by phone.
Note: Prices are subject to change without notice. To confirm the price of your session, select the session above and click “Send”. Discounts apply for groups of two or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.
AMA's main conference centers
Seminars scheduled for the cities below are held at the locations listed below. For location information for other cities in which AMA seminars are held please call or email for information.
New York
AMA executive Conference Center
1601 Broadway New York, NY 10019
American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.
Chicago
AMA executive Conference Center (adjacent to the Marroitt O'Hare)
8655 west higgins rd
Chicago, IL 60631
San Francisco
AMA executive Conference Center is located in San Francisco Marriott Hotel
55 Fourth Street 2nd Level
San Francisco, CA 94103
Atlanta
AMA Executive Conference Center
Address: 1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
City, State, Zip: Atlanta, GA 30309
Washington, DC
Arlington, Virginia
2345 Crystal Drive, Suite 200
Arlington, VA 22202
If you are not paying via credit card, you will receive an invoice with payment instructions.
Cancellation Policy:
If you cannot attend a seminar you can contact AMA in advance to transfer to a future session, or you can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply email us at
. If you cancel with less than three weeks’ advance notice, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use at any future AMA seminar of equal or lesser length. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed and do not contact AMA to cancel in advance, you will be charged the entire seminar fee.
AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.
AMA guarantees the quality of our seminars. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.
You can also register by emailing your registration information to us at
or calling us at 919-847-0331.