presents

American Management Association Seminars


Dealing With Competing Demands: Mastering The Managerial Balancing Act
Seminar No: 02267 -XNBB
CEU Credits: 1.8
Length: 3 days


Gain the exceptional skills you need to maintain a balance in both your professional and personal life.

Discover and use knowledge of work-style difference and assertive communication techniques to better prioritize, manage and achieve specific goals. Under the guidance of your seminar leader, you will identify your individual stress level, your use of coping resource management and the variety of levels of satisfaction you face in four major areas of your life.

Attendees:
All mid-level to upper managers, supervisors, team leaders, individual contributors and administrative professionals who want to achieve greater balance in their life and enhanced career success.

How You Will Benefit:

  • Effectively align your professional and work life
  • Prioritize, schedule and manage project goals, goal-activities and routine tasks
  • Identify resistance to technology and choose the right electronic solutions to meet your challenges
  • Facilitate meetings more effectively and efficiently
  • Delegate more effectivelyand reduce conflict

What You Will Cover:

  • Creating vision and mission statements for your professional and personal life
  • Use listening, communication, assertiveness and positive feedback to get work done more effectively through people
  • Cope with stress in both the short-and long-term
  • Align professional and personal life expectations

Extended/Detailed Course Outline

Learning Objectives

  • Identify Personal Values, Visions, Mission, and Productivity Partners for Purposes of Professional and Personal Life Alignment
  • Define, Prioritize, Schedule and Manage Project Goals, Goal-Activities, and Routine Tasks
  • Recognize and Utilize People-Style/Work-Style Differences to Enhance Productivity through Meeting Management, Delegation Effectiveness, Reducing Conflict, and Positively Influencing the Behavior of Others
  • Implement Effective Delegation Strategies
  • Facilitate Meeting More Effectively and Efficiently
  • Identify Personal Communication Styles and How They Influence Professional and Personal Effectiveness
  • Formulate and Deliver Assertive Communication Strategies Including Appropriate Assertive Behavior
  • Enhance Giving and receiving Feedback Strategies
  • Apply Various Personal and Relationship Stress-Coping Strategies
  • Integrate Stress Management with Life and Time Management by Using Short- and Long-Term Stress Management
  • Identify Resistance to Technology and Choose the Most Appropriate and Efficient Electronic Solution to Match Professional and Personal Challenges
  • Recognize and Correct Misalignment of Values, Visions, Mission, and Priorities
  • Define a Plan of Action and Post-Session Commitment to Success
Values, Vision, and Mission
  • Identify Personal Values in Each of Two Major Life Areas
  • Associate Values with People Style Preferences and the Influences on Productivity
  • Identify Professional and Personal Roles, Responsibilities, and Productivity Partners in Each Major Life Area
  • Construct Personal Vision and Mission Statements for the Purpose of Professional and Personal Alignment
  • Assess Values, Vision, and Mission’s Interrelatedness and Authenticity
  • Define an Action Plan for a Post-Session Commitment to Successful Follow-up
Goals, Projects, and Priorities
  • Analyze Current Time Distribution Based on 168 Hours per Week
  • Assess Daily Productivity Using a Time-Log Concept
  • Analyze Personal Habits, Tasks, and Activities to Uncover Personal Productivity Pitfalls
  • Create Productive Goal-Statements and Check for Validity
  • Prioritize Goals, Goal Activities, and Routine Daily Tasks Using Four Prioritizing Schemes
  • Use a Gantt Chart to Plot Project Inventory
  • Use a Time Management System
  • Define an Action Plan for a Post-Session Commitment to Successful Follow-up
Working with Others
  • Relate Values and Behavioral Styles to Productivity, Balance and Challenges
  • Implement Principles of Influence and Authority to Increase Personal Productivity and the Productivity of Others
  • Implement Effective Delegation Strategies to Enhance Personal Productivity
  • Maximize Effectiveness by Reducing Meeting Attendance and Meeting Activity While Increasing Meeting Results
  • Define an Action Plan for a Post-Session Commitment to Successful Follow-up
Conflict, Communication, and Productivity
  • Manage Conflict by Recognizing Your Conflict Style and the Styles of Others
  • Implement Proven Problem-Solving Techniques for Resolving Conflict
  • Select Communication Effectiveness Strategies and Understand How They Influence Professional and Personal Effectiveness
  • Break the Barriers to Personal Assertiveness
  • Formulate Appropriate Responses Using Different Assertion Techniques
  • Define an Action Plan for a Post-Session Commitment to Successful Follow-up
Preventing Stress Burnout
  • Recognize a Direct and Proportional Relationship between Stress and Productivity
  • Associate Levels of Stress and Satisfaction in Major Life Areas with Professional and Personal Values Satisfaction
  • Implement Various Personal and Relationship Stress Coping Strategies
  • Identify and Choose Strategies for Short- and Long-Term Stress Management Strategies
  • Integrate Stress Management with Life and Time Management
  • Define an Action Plan for a Post-Session Commitment to Successful Follow-up
Aligning Professional and Personal Expectations
  • Examine Electronic Solutions to Productivity Challenges
  • Overcome Personal "Special Situations" and Productivity Solutions
  • Assess Status of Current Alignment of Priorities, Professional and Personal Values, Visions, and Missions
  • Align Productivity Partners with Personal Life-Challenging Situations
  • Identify, Plan and Schedule Concepts, Strategies and Techniques to Implement after the Session
  • Identify Productivity Partners for Post-Session Implementation
  • Draft a Statement Representing Personal Commitment to Professional and Personal Change
  • Define an Action Plan for a Post-Session Commitment to Successful Follow-up
  • Use a Gantt Chart to Plot Project Inventory
  • Use a Time Management System
  • Define an Action Plan for a Post-Session Commitment to Successful Follow-up
Working with Others
  • Relate Values and Behavioral Styles to Productivity, Balance and Challenges
  • Implement Principles of Influence and Authority to Increase Personal Productivity and the Productivity of Others
  • Implement Effective Delegation Strategies to Enhance Personal Productivity
  • Maximize Effectiveness by Reducing Meeting Attendance and Meeting Activity While Increasing Meeting Results
  • Define an Action Plan for a Post-Session Commitment to Successful Follow-up
Conflict, Communication, and Productivity
  • Manage Conflict by Recognizing Your Conflict Style and the Styles of Others
  • Implement Proven Problem-Solving Techniques for Resolving Conflict
  • Select Communication Effectiveness Strategies and Understand How They Influence Professional and Personal Effectiveness
  • Break the Barriers to Personal Assertiveness
  • Formulate Appropriate Responses Using Different Assertion Techniques
  • Define an Action Plan for a Post-Session Commitment to Successful Follow-up
Preventing Stress Burnout
  • Recognize a Direct and Proportional Relationship between Stress and Productivity
  • Associate Levels of Stress and Satisfaction in Major Life Areas with Professional and Personal Values Satisfaction
  • Implement Various Personal and Relationship Stress Coping Strategies
  • Identify and Choose Strategies for Short- and Long-Term Stress Management Strategies
  • Integrate Stress Management with Life and Time Management
  • Define an Action Plan for a Post-Session Commitment to Successful Follow-up
Aligning Professional and Personal Expectations
  • Examine Electronic Solutions to Productivity Challenges
  • Overcome Personal "Special Situations" and Productivity Solutions
  • Assess Status of Current Alignment of Priorities, Professional and Personal Values, Visions, and Missions
  • Align Productivity Partners with Personal Life-Challenging Situations
  • Identify, Plan and Schedule Concepts, Strategies and Techniques to Implement after the Session
  • Identify Productivity Partners for Post-Session Implementation
  • Draft a Statement Representing Personal Commitment to Professional and Personal Change
  • Define an Action Plan for a Post-Session Commitment to Successful Follow-up

Start and End times: first day - 8:30am-5pm, all other days 9am-5pm unless otherwise specified. Your registration confirmation notice will confirm the hotel/conference center for the seminar for which you registered. The information included on this page is all the information available on this seminar. Please use form below to register only. To request information that is not included above please send an email to . Remember to specify the complete seminar number about which you are requesting information.

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AMA's main conference centers
Seminars scheduled for the cities below are held at the locations listed below. For location information for other cities in which AMA seminars are held please call or email for information.

New York
AMA executive Conference Center
1601 Broadway New York, NY 10019
American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.

Chicago
AMA executive Conference Center (adjacent to the Marroitt O'Hare)
8655 west higgins rd
Chicago, IL 60631

San Francisco
AMA executive Conference Center is located in San Francisco Marriott Hotel
55 Fourth Street 2nd Level
San Francisco, CA 94103

Atlanta
AMA Executive Conference Center
Address: 1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
City, State, Zip: Atlanta, GA 30309

Washington, DC
Arlington, Virginia
2345 Crystal Drive, Suite 200
Arlington, VA 22202

If you are not paying via credit card, you will receive an invoice with payment instructions.

Cancellation Policy:
If you cannot attend a seminar you can contact AMA in advance to transfer to a future session, or you can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply email us at . If you cancel with less than three weeks’ advance notice, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use at any future AMA seminar of equal or lesser length. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed and do not contact AMA to cancel in advance, you will be charged the entire seminar fee.

AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.

AMA guarantees the quality of our seminars. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.

You can also register by emailing your registration information to us at or calling us at 919-480-2550.

For additional information and schedules call 919-847-0331.

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