American Management Association Seminars

Motivating For Results: Bringing Out The Best In People
Seminar No: 02275 -XNBB
CEU Credits: 1.8
Length: 3 days

Inspire and energize yourself and your staff to heightened performance and productivity!

Why is it so difficult to motivate people right now? Perhaps it’s our changing environment--nothing is tougher than getting buy-in for new ideas, systems and fluctuating corporate philosophies. In addition, managers are now faced with working with employees from different generations with different backgrounds and values. This seminar focuses directly on what drives motivation. You’ll walk away from this program with an action plan for achieving measurable and observable positive results from your team.

Managers, supervisors, senior managers, project managers and team leaders.

How You Will Benefit:

  • Rekindle employee enthusiasm and gain commitment for heightened performance
  • Understand how insight into a variety of values helps instill motivation within a team
  • Break through the communication barriers that exist among diverse groups of people and offer new incentives that motivate positive action
  • Understand the kind of feedback that works in today’s environment to encourage higher levels of performance
  • Learn how to create job enrichment instead of job loading

What You Will Cover:

  • How to adapt your leadership style to meet the needs of your staff--your organization--your working environment
  • What are the "universal motivators"...and how you can use them to enhance performance
  • Discover the real cost of poor productivity
  • Overcoming the three major motivational setbacks: low productivity, high turnover and absenteeism
  • How to spur on creativity and innovation for heightened productivity in diverse work groups

Extended/Detailed Course Outline

Learning Objectives

  • Stimulate Employee Enthusiasm and Gain Commitment
  • Evaluate Your Own Degree of Motivation-an Important Starting Point for Inspiring Others
  • Set Your Employees up for Success
  • Communicate Directly and Openly
  • Support, Rather Than Police
  • Provide Feedback That Motivates
  • Create an Atmosphere that Allows People to Flourish
What’s in It for Me? Motivating the New Workforce
  • Compare Their Assumptions of What Employees Want with the Assumptions of Other Managers and the Responses of Surveyed Workers
  • Describe What Motivates Two Types of Employees Entering the Workforce Today
  • Identify at Least Three Incentives That Encourage Excellent Performance and Three That May Backfire
Why People Do What They Do: Theories of Motivation
  • Describe and Compare Several Theories of Motivation, Including Those of Maslow, Herzberg, McClelland, and McGregor
  • Relate These Motivation Theories to the Behaviors of the New Generation of Workers
  • Analyze the Positive and Negative Aspects of Money on Employee Motivation
  • Through a Case Study, Apply Motivation Theory to Typical Work Problems
The Values That Drive Us
  • Understand and Describe Their Own and Others' Value Systems
  • Take Actions to Improve the Motivation of Employees with Different Values Systems
  • Facilitate a Collaborative Approach to Resolving Values Conflicts
  • Recognize How Changing Organizational Values Motivate or Frustrate Employees
The Cost of Poor Motivation: Too High a Price to Pay
  • Take Effective Action to Counter Employee Absenteeism, Turnover, or Low Productivity
  • Overcome Veteran Employees' Resistance to Change and Newcomers' Frustration with Routine Work
  • Empower Employees to Perform Creatively
  • Apply Delegation Do’s and Don’ts That Set Employees up for Success on Delegated Projects
  • Determine What Assignments Enrich a Job and What Assignments Just Add to the Load
Changing Behavior
  • Use Feedback to Inspire Poor Performers to Improve Their Job Behaviors
  • Recognize Satisfactory Performance with Motivating Positive Feedback
  • Determine What Information They Should Communicate to Employees to Generate Greater Worker Commitment
Setting, Pursuing, and Attaining Goals
  • Write Performance Contracts with Their Employees That Spell Out Measurable, Observable Goals
  • Monitor Their Employees' Progress toward Goals and Provide Motivating Feedback
  • Celebrate Their Employees' Success in Ways That Inspire Still Greater Achievement
Action Planning
  • Implement Three Top Priority Plans to Improve Employee Motivation
  • Recognize What Motivates Them in Their Jobs
  • Take Steps to Improve Their Own Work Motivation

Start and End times: first day - 8:30am-5pm, all other days 9am-5pm unless otherwise specified. Your registration confirmation notice will confirm the hotel/conference center for the seminar for which you registered. The information included on this page is all the information available on this seminar. Please use form below to register only. To request information that is not included above please send an email to . Remember to specify the complete seminar number about which you are requesting information.

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** Online Registration & Fee Information ** Please use form below to register only. To request information that is not included above please send an email to . Remember to specify the complete seminar number about which you are requesting information.

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Note: Prices are subject to change without notice. To confirm the price of your session, select the session above and click “Send”. Discounts apply for groups of three or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.

AMA's main conference centers
Seminars scheduled for the cities below are held at the locations listed below. For location information for other cities in which AMA seminars are held please call or email for information.

New York
AMA executive Conference Center
1601 Broadway New York, NY 10019
American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.

AMA executive Conference Center (adjacent to the Marroitt O'Hare)
8655 west higgins rd
Chicago, IL 60631

San Francisco
AMA executive Conference Center is located in San Francisco Marriott Hotel
55 Fourth Street 2nd Level
San Francisco, CA 94103

AMA Executive Conference Center
Address: 1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
City, State, Zip: Atlanta, GA 30309

Washington, DC
Arlington, Virginia
2345 Crystal Drive, Suite 200
Arlington, VA 22202

If you are not paying via credit card, you will receive an invoice with payment instructions.

Cancellation Policy:
If you cannot attend a seminar you can contact AMA in advance to transfer to a future session, or you can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply email us at . If you cancel with less than three weeks’ advance notice, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use at any future AMA seminar of equal or lesser length. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed and do not contact AMA to cancel in advance, you will be charged the entire seminar fee.

AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.

AMA guarantees the quality of our seminars. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.

You can also register by emailing your registration information to us at or calling us at 919-480-2550.

For additional information and schedules call 919-847-0331.

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