presents American Management Association Seminars
Leading Virtual And Remote Teams
Seminar No: 02280 -XNBB
CEU Credits: 1.8
Length: 3 days
Today, two distinctive new work styles have emerged--with significant implications for the global organization.
Remote teams operate at a distance from the home office but are, in fact, intact sub-teams with dynamics of their own. Virtual teams exist across time and space, with members from widely dispersed locations having varying models of leadership. They may operate in isolation from their colleagues, and thus lack the human contacts that often inspire superior performance.
Attendees:
Managers, directors and project leaders of global teams. Senior management and regional team members.
How You Will Benefit:
- Enhance cross-cultural understanding and successfully manage in a virtual environment
- Build trust
- Differentiate between virtual and remote teams--and adapt your leadership skills
- Learn new technologies to support virtual teams
- Reinforce and upgrade team leadership
- Build common vision
What You Will Cover:
- Developing and maintaining trust
- Models of leadership: Competencies needed to manage in remote environments
- Communicating across time and space
- Stages of virtual team development
- Measuring performance, mentoring and coaching remotely
- Using technology effectively
Extended/Detailed Course Outline
Learning Objectives
- Enhance Cross-Cultural Understanding and Successfully Manage in a Virtual Environment
- Build Trust
- Differentiate between Virtual and Remote Teams-and Adapt Your Leadership Skills
- Learn New Technologies to Support Virtual Teams
- Reinforce and Upgrade Team Leadership
- Build Common Vision
The Meaning and Mechanics of Virtual Teaming
- Explain How Globalization Has Changed the Nature of Teaming
- Define Virtual and Remote Teams and Contrast Their Characteristics
- Understand the Ways in Which Virtual and Remote Teams Are Fundamentally Different from Traditional Teams
- Identify the Key Challenges of Leading Teams in a Virtual Environment
- Recognize the Various Types of Virtual Teams
- Discuss the Dynamics of Virtual Teams
Developing and Maintaining Trust in Virtual Teams
- Describe the "Instant Trust" That Is Needed in a Virtual or Remote Team
- Identify Three Main Factors in Building Trust in a Virtual Team Environment
- Use a Checklist in a Virtual Environment to Monitor Trust Levels among the Team Members
- Recognize the Impact of Culture on Trust-Building and Maintenance
- Recognize the Impact of Technology on Trust-Building and Maintenance
- Understand the Role of Technology as a "Player" on the Team
Virtual Team Communication and Selecting the Right Tools for Collaborative Work
- Describe the Unique and Critical Nature of Communication in Virtual Teams
- Differentiate between Hierarchical and Networked Communication
- Recognize the Implications and Challenges of Communicating across Time, Space, and Culture
- Discuss the Effects of Synchronicity and Asynchronicity on Virtual Team Communication
- Select Appropriate Communication Technologies to Meet the Needs of a Team Operating in an Electronic Environment
- Make Technology a Member of the Team
Performance Management and Coaching
- Describe the Principles of High-Performing Virtual Teams
- Diagnose and Support the Performance Needs of Virtual Teams
- Provide Adequate Organization Infrastructure to Teams in Virtual Environments
- Assess the Performance of a Virtual Team
- Demonstrate the Critical Skills for Coaching in a Virtual Environment
Leading in a Virtual Team Environment
- Recognize the Unique Challenges of Leading in a Virtual Environment
- Explain the Specific Competencies and Behaviors Necessary for Effective Virtual Team Leadership
- Plan for Individual Leadership Development Based on Self-Assessment
Appendix A: Learning Log/Journal Appendix B: For Virtual Teaming Technologies
Start and End times: first day - 8:30am-5pm, all other days 9am-5pm unless otherwise specified. Your registration confirmation notice will confirm the hotel/conference center for the seminar for which you registered. The information included on this page is all the information available on this seminar. Please use form below to register only. To request information that is not included above please send an email to
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** Online Registration & Fee Information ** Please use form below to register only. To request information that is not included above please send an email to
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Seminars scheduled for the cities below are held at the locations listed below. For location information for other cities in which AMA seminars are held please call or email for information.
New York
AMA executive Conference Center
1601 Broadway New York, NY 10019
American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.
Chicago
AMA executive Conference Center (adjacent to the Marroitt O'Hare)
8655 west higgins rd
Chicago, IL 60631
San Francisco
AMA executive Conference Center is located in San Francisco Marriott Hotel
55 Fourth Street 2nd Level
San Francisco, CA 94103
Atlanta
AMA Executive Conference Center
Address: 1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
City, State, Zip: Atlanta, GA 30309
Washington, DC
Arlington, Virginia
2345 Crystal Drive, Suite 200
Arlington, VA 22202
If you are not paying via credit card, you will receive an invoice with payment instructions.
Cancellation Policy:
If you cannot attend a seminar you can contact AMA in advance to transfer to a future session, or you can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply email us at
. If you cancel with less than three weeks’ advance notice, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use at any future AMA seminar of equal or lesser length. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed and do not contact AMA to cancel in advance, you will be charged the entire seminar fee.
AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.
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