presents American Management Association Seminars
Managing Technical Professionals
Seminar No: 02285 -XNBB
CEU Credits: 1.8
Length: 3 days
You have the experience and the technical skills. Now add the clout you need to succeed!
Managing technical professionals demands a whole new set of skills. It requires a keen understanding of their characteristics and style--and the best approach to use to achieve successful communication, team building, coaching and career planning. In just three days, you'll learn how to get your project teams, work groups and task forces working together more efficiently and productively.
Attendees:
Technical professionals who have been--or are about to be--promoted to a management position...experienced managers who are new to the technical environment.
How You Will Benefit:
- Make the transition from technical whiz to expert manager
- Understand what drives or motivates technical people
- Develop a broader organizational perspective
- Learn which combination of management approaches works best for your team
- Increase team effectiveness
- Run productive meetings in a technical environment
- Align the technical professional's goals with business goals
- Identify needed competencies before staffing your technical department
- Analyze performance based on business requirements
- Understand your role in career development
What You Will Cover:
- The challenge of managing the technical professional
- Characteristics of technical professionals
- Using MBTI--as a tool to understand and manage technical professionals
- Establishing teams in technical environments
- Managing meetings
- Establishing individual and departmental goals for business success
- Recruiting strategies and interviewing skills
- Coaching and providing constructive feedback
- Career planning and development for the technical professional
Related Courses:
People who took this seminar were also interested in:
Other Management Courses
Improving Your Managerial Effectiveness
Management Skills for New Managers
Successfully Managing People
Managing Managers
Seminars to Enhance your Management Capabilities
Improving Your Project Management Skills
Fundamentals of Finance and Accounting for Nonfinancial Executives
Technical Project Management
Skills Every Professional Needs to Master
Leading Virtual and Remote Teams
Communication and Interpersonal Skills:A Seminar for Tech Professionals
Effective Presentation Skills for Tech Professionals
Extended/Detailed Course Outline
Learning Objectives
- Make the Transition from Technical Whiz to Expert Manager
- Understand What Drives or Motivates Technical People
- Develop a Broader Organizational Perspective
- Learn Which Combination of Management Approaches Works Best for Your Team
- Increase Team Effectiveness
- Run Productive Meetings in a Technical Environment
- Align the Technical Professional’s Goal with Business Goals
- Identify Needed Competencies before Staffing Your Technical Department
- Analyze Performance Based on Business Requirements
- Understand Your Role in Career Development
The Management Function
- Understand the Challenges Facing All Managers
- Understand the Particular Challenges Facing Technical Managers
- Know How to Make the Transition from Technical Professional to Manager
- Have Tools to Plan Your Career as a Technical Manager
Managing Technical Professionals
- Understand How the Characteristics of the "Typical" Technical Professional Affect Your Management Actions
- Understand the Implications of the Different Skill Sets of the Technical Professional and the Technical Manager
- Know How to Master the Critical Roles of the Technical Manager
- Be Able to Analyze Your Roles in Leading, Managing and Doing and Apply Them Appropriately
- Understand How to Deal with the Conflicts between the Ideal Approach and Reality
Applying Personality to Managing Technical Professionals
- Understand Your Own Management Style
- Understand Your Personality Type and That of Others
- Be Able to Manage the Implications of Uniqueness and Sameness
- Use Personality in Problem Solving
Planning-The Foundation of Managing Technical Professionals
- Understand the Use of the Vision and Mission
- Be Able to Set S.M.A.R.T. Objectives
- Use Measurement as a Management Tool
Making Decisions with Technical Professionals
- Understand the Continuum of Decision Making
- Be Able to Choose the Best Approach for Each Decision
- Use Decision Making to Build Your Team
Delegating, Motivating and Coaching: The Power Tools for Managing Technical Professionals
- Understand How to Use the Learning Curve to Manage Technical Professionals
- Be Able to Delegate for Development and Productivity
- Know How to Motivate Technical Professionals
- Use Coaching and Feedback for Development
Choosing Talented Technical Professionals
- Define the Skills, Behaviors and Talents That You Need for Any Position
- Construct Effective Interview Questions
- Understand the Legal and Policy Requirements in Hiring
- Conduct Effective Interviews
Managing Progress and Evaluation Performance
- Know How to Set Expectations for Performance
- Know How to Conduct Formal Annual Performance Reviews and Informal Quarterly Reviews
- Use the Power Tools of Delegation, Motivation and Coaching to Manage Progress and Evaluate Performance
- Be Able to Deal with Mismatches between Performance and Need
Managing Effective Communication in a Changing World
- Understand the Dynamics of Change
- Be Able to Use Effective Communication Techniques
- Know How to Manage Change
Planning and Taking Action
- Deploy a Tactical Plan
- Make Change Happen
Start and End times: first day - 8:30am-5pm, all other days 9am-5pm unless otherwise specified. Your registration confirmation notice will confirm the hotel/conference center for the seminar for which you registered. The information included on this page is all the information available on this seminar. Please use form below to register only. To request information that is not included above please send an email to
. Remember to specify the complete seminar number about which you are requesting information.
For information about bringing a course to your site please call 1-919-847-0331 or email the registry at
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** Online Registration & Fee Information ** Please use form below to register only. To request information that is not included above please send an email to
. Remember to specify the complete seminar number about which you are requesting information.
Select date/location & complete form below. Then, click on 'Send'
Additional Information:
After submitting your online registration you will receive registration confirmation and invoice within 7-10 business days. You may pay by credit card or check. Confirmation information will also include location and other pertinent course information.
Always state priority code XNBB to your customer service representative when registering directly by phone.
Note: Prices are subject to change without notice. To confirm the price of your session, select the session above and click “Send”. Discounts apply for groups of two or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.
AMA's main conference centers
Seminars scheduled for the cities below are held at the locations listed below. For location information for other cities in which AMA seminars are held please call or email for information.
New York
AMA executive Conference Center
1601 Broadway New York, NY 10019
American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.
Chicago
AMA executive Conference Center (adjacent to the Marroitt O'Hare)
8655 west higgins rd
Chicago, IL 60631
San Francisco
AMA executive Conference Center is located in San Francisco Marriott Hotel
55 Fourth Street 2nd Level
San Francisco, CA 94103
Atlanta
AMA Executive Conference Center
Address: 1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
City, State, Zip: Atlanta, GA 30309
Washington, DC
Arlington, Virginia
2345 Crystal Drive, Suite 200
Arlington, VA 22202
If you are not paying via credit card, you will receive an invoice with payment instructions.
Cancellation Policy:
If you cannot attend a seminar you can contact AMA in advance to transfer to a future session, or you can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply email us at
. If you cancel with less than three weeks’ advance notice, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use at any future AMA seminar of equal or lesser length. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed and do not contact AMA to cancel in advance, you will be charged the entire seminar fee.
AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.
AMA guarantees the quality of our seminars. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.
You can also register by emailing your registration information to us at
or calling us at 919-847-0331.