presents American Management Association Seminars
IMPROVING YOUR MANAGERIAL EFFECTIVENESS
Seminar No: 02508 -XNBB
CEU Credits: 2.1
Length: 3 days
In this three-day seminar, designed for mid-level and developing managers, the focus is on knowing yourself and how your behavior affects the actions of your team. You'll learn the importance of team dynamics and how understanding others--their goals and values, needs and wants, comfort and stretch areas--can lead to more effective motivation, delegation, conflict resolution and overall team performance.
Attendees:
Experienced managers with three to five years of management experience. Note: To attend this seminar, we recommend prior attendance in at least one skills-based management course.
How You Will Benefit:
- Ensure long-term business results by effectively developing people
- Meet the diverse needs of all your team members with proven communication techniques
- Motivate your people
- Anticipate and resolve conflict situations
- Instill a culture based on trust and partnerships
- Increase dialogue and constructive feedback
- Understand the importance of transformational coaching as a tool for partnering with your team
- Use delegation to increase productivity and individual growth
What You Will Cover:
- Growing your organization by continually increasing your team's levels of competency
- Understanding how your behavioral style influences the actions of others
- Determining the key values that can help you find ways to motivate people
- Dealing with conflict
- Knowing the behavioral indicators that lead to effective team performance
- The transformational coach: Creating a learning partnership with your employees
- Learning how effective delegation benefits the individual and the organization
- Improving your skills in managing and leading change
- Managing performance and growth: Applying the concepts you've learned to a simulated case
People who took this seminar were also interested in:
Other Management Courses
Managing Managers
Motivating Others
Successfully Managing People
Time Management
Seminars to Enhance your Management Capabilities
Improving Your Project Management Skills
Fundamentals of Finance and Accounting for Nonfinancial Executives
Critical Thinking
Skills Every Professional Needs to Master
Negotiating to Win
Building Better Work Relationships
Interpersonal Skills"
Extended/Detailed Course Outline
Learning Objectives
- Ensure Long-term Business Results by Effectively Developing People
- Meet the Diverse Needs of All Your Team Members with Proven Communication Techniques
- Motivate Your People
- Anticipate and Resolve Conflict Situations
- Instill a Culture Based on Trust and Partnerships
- Increase Dialogue and Constructive Feedback
- Understand the Importance of Transformational Coaching as a Tool for Partnering with Your Team
- Use Delegation to Increase Productivity and Individual Growth
The Learning Workplace
- Define the Role of the Manager as a "Facilitator of Learning"
- Describe the Workplace Today-the Moving Target
- Articulate the Need for Building a Learning Environment
- Identify the Skills (Competencies) That Managers Must Develop in the Workplace
- Identify Sources of Workplace Competencies
How Others See Us-The Manager’s
- Identify the Primary Behavioral Characteristics Others See in the Workplace
- Determine the Influence Behavioral Style Has on the Actions of Others
- Plan Actions to Improve Personal and Group Effectiveness Using a Range of Behavioral Styles
Style and Motivation
- Determine Key Values That Are Typical to Each Behavioral Style
- Articulate the Relationship between Values and Individual Expectations in Motivating Employees
- Identify What Current Recognition, Reward and Benefit Systems Provide and/or Lack as Motivators of Employee Growth and Performance
- Select Motivators Based on Individual Needs
Managing Conflict
- See How Proactively Dealing with Conflict Is a Key Skill of Effective Managers
- Assess Your Personal Preferences and Habits in Dealing with Conflict
- Identify Five Primary Modes for Reaching Successful Resolution
- Shift Your Approach Effectively by Recognizing Key Indicators
- Describe Situations to Others That Illustrate the Need for Skill in Using All Approaches
- Promote a Learning Culture That Uses Conflict as a Platform for Building Trust and Enhancing Creativity
Managing Teams
- Differentiate Teams from Workgroup
- Identify Team Units Currently Being Managed
- Participate in a Successful Team Activity
- Focus on Behavioral Indicators That Lead to Successful Team Performance
- Learn the Team Diagnostic Tool of "Team Mapping"
- Apply Team Mapping to Current Workplace Situation
- Develop Strategies for Improving the Effectiveness of Teams
The Transformational Coach: Partnership Coaching
- Redefine the Role of Manager as a Learning Partner
- Contrast Transactional with Transformational Coaching Behaviors
- Assess the Readiness of Participants' Current Work Environment for Effective Partnership Coaching
- Assess Current Coaching Competencies
- Develop a Plan for Evolving a Trusting Learning Environment
- Select Key Behavioral Approaches to Improve Partnership Coaching Effectiveness
Delegation for Growth
- Use Delegating as a Tool for Professional and Personal Growth
- Recognize the Conditions of Risk in Delegating
- Identify Barriers to Effective Delegating
- Assess the Effectiveness of Your Current Delegating Practices
- Know When Not to Delegate
Managing Change
- Identify Skill Strengths and Areas for Development That Will Make You More Effective at Leading Change
- Assess Your Competencies in Five Key Areas
- Link the Need for Creating a Supportive Learning Environment to the Process of Effectively Leading Change
- Evaluate Current Aspects of the "Moving Target" That Can Be Managed as Growth Drivers
- Plan Actions to Be Implemented after the Seminar
Managing Performance and Growth: A Management Simulation
- Apply All Seminar Concepts in a Simulated Case
- Experience Team Dynamics
- Observe Successful Team Behaviors
- Participate in Self-assessment of Learning from the Seminar
- Identify Strategies for Use Back at Work
Start and End times: first day - 8:30am-5pm, all other days 9am-5pm unless otherwise specified. Your registration confirmation notice will confirm the hotel/conference center for the seminar for which you registered. The information included on this page is all the information available on this seminar. Please use form below to register only. To request information that is not included above please send an email to
. Remember to specify the complete seminar number about which you are requesting information.
For information about bringing a course to your site please call 1-919-847-0331 or email the registry at
.
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** Online Registration & Fee Information ** Please use form below to register only. To request information that is not included above please send an email to
. Remember to specify the complete seminar number about which you are requesting information.
Select date/location & complete form below. Then, click on 'Send'
Additional Information:
After submitting your online registration you will receive registration confirmation and invoice within 7-10 business days. You may pay by credit card or check. Confirmation information will also include location and other pertinent course information.
Always state priority code XNBB to your customer service representative when registering directly by phone.
Note: Prices are subject to change without notice. To confirm the price of your session, select the session above and click “Send”. Discounts apply for groups of two or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.
AMA's main conference centers
Seminars scheduled for the cities below are held at the locations listed below. For location information for other cities in which AMA seminars are held please call or email for information.
New York
AMA executive Conference Center
1601 Broadway New York, NY 10019
American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.
Chicago
AMA executive Conference Center (adjacent to the Marroitt O'Hare)
8655 west higgins rd
Chicago, IL 60631
San Francisco
AMA executive Conference Center is located in San Francisco Marriott Hotel
55 Fourth Street 2nd Level
San Francisco, CA 94103
Atlanta
AMA Executive Conference Center
Address: 1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
City, State, Zip: Atlanta, GA 30309
Washington, DC
Arlington, Virginia
2345 Crystal Drive, Suite 200
Arlington, VA 22202
If you are not paying via credit card, you will receive an invoice with payment instructions.
Cancellation Policy:
If you cannot attend a seminar you can contact AMA in advance to transfer to a future session, or you can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply email us at
. If you cancel with less than three weeks’ advance notice, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use at any future AMA seminar of equal or lesser length. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed and do not contact AMA to cancel in advance, you will be charged the entire seminar fee.
AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.
AMA guarantees the quality of our seminars. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.
You can also register by emailing your registration information to us at
or calling us at 919-847-0331.