presents American Management Association Seminars
ASSERTIVENESS TRAINING FOR WOMEN IN BUSINESS
Seminar No: 02528 -XNBB
CEU Credits: 1.8
Length: 3 days
Strengthen your leadership ability and image.
Nobody's perfect. Now and then, you're going to overreact or underreact. You'll blurt out something you wish you hadn't...hurt someone whose opinion you really value. The assertive person usually sends the right signals and gets the right responses. By knowing how to handle yourself in just about any situation that comes up—without seeming either shy or pushy—you'll get things done and get what you want. You'll command respect. Here is assertiveness at its best. As you learn, practice and refine this essential skill at AMA's Assertiveness Training for Women in Business, you'll also share your concerns with other women executives...in a comfortable, supportive and informal learning environment.
Attendees:
Women executives, managers, supervisors—including newly promoted first-line supervisors—who want to build on their strengths, improve their skills in communication, conflict resolution, delegation, and action planning.
How You Will Benefit:
- Deal with conflicts confronting women in business
- Recognize your own strengths and weaknesses
- Practice assertive behaviors in challenging situations
- Overcome obstacles to assertiveness
- Build and project a positive self-image
- Assess your stress level and adopt assertive techniques to help you manage stress
- Develop your own assertive action planning
- Use assertive communication techniques: Verbal, nonverbal, and assertive listening
- Develop an assertive delegation strategy
What You Will Cover:
- Your role as an assertive woman in today's workplace: Examining conventional female and male attitudes
- Using assertiveness training to make you more effective on the job and off:
- Why assertiveness training is important for women (overcoming blocks and fears)
- Getting what you want from the people you work with...while respecting their rights
- Making your point with confidence
- Going after your career and personal goals assertively
Extended/Detailed Seminar Outline
Learning Objectives
- Deal with Conflicts Confronting Women in Business
- Recognize Your Own Strengths and Weaknesses
- Practice Assertive Behaviors in Challenging Situations
- Overcome Obstacles to Assertiveness
- Build and Project a Positive Self-Image
- Assess Your Stress Level and Adopt Assertive Techniques to Help You Manage Stress
- Develop Your Own Assertive Action Planning
- Use Assertive Communication Techniques: Verbal, Nonverbal, and Assertive Listening
- Develop an Assertive Delegation Strategy
Assessing Yourself
- Define and Clarify Each Participant’s Expectation of the Course
- Identify and Own Your Own Strengths
- Examine How Sex Role Stereotypes-Cultural, Physical, Emotional, Personal, Organizational-Have Affected You and Others
- Discuss How Socialization Affects Your Behavior in the Business Environment
- Identify the Conflicting Roles Confronting Women in Business and Know How to Reduce Role Conflict
Asserting Yourself
- Define and Distinguish between the Basic Response Styles of Nonassertion, Assertion, and Aggression
- Demonstrate Assertive Verbal Behavior in Various Situations
- Avoid Being Manipulated by Others
- Handle Compliments and Criticism Comfortably
Putting Assertive Techniques into Practice
- Demonstrate a Successful Formula for Assertion
- Describe and Demonstrate the Special Assertive Techniques of Fogging, Broken Record, Negative Assertion, Negative Inquiry, and Workable Compromise
- Say "No" and Survive
- Understand the Differences between Verbal, Nonverbal "Mantalk," and "Womanspeak"
- Send Harmonious Messages
- Listen Assertively
Succeeding at the Bargaining Table
- Identify Assumptions about Negotiation and How These Impact Abilities
- Discuss the Effect of Gender on Negotiation Practice and Experiences
- Explain Seven Suggestions for Negotiating More Effectively
- Develop a Personal Negotiations Plan
- Demonstrate Assertive Negotiating Skills
Overcoming Obstacles to Assertive Behavior
- Pinpoint Your Internal Obstacles to Assertiveness and Practice Control Strategies for Them
- Discuss Self-Reliance and Describe Special Support Systems
- Recognize Your Specific Anger Buttons and How to Deal with Them Productively
- Describe How Men Use Anger and Discuss Ways to Face Angry Men
- Demonstrate Techniques for Preventing and Coping with Stress
- Describe the Characteristics and Value of Woman-Friendly Companies
- Select Three New Approaches to the Work/Family Puzzle
- Discuss the Nature and Value of New Woman Networks
Assertive Action Planning
- Describe Ten Steps toward Continuing Self-Assurance
- Describe and Demonstrate Ten Steps toward Continuing Assertiveness
- Assess Your Risk Level and Readiness Level
- Establish a Timetable for Achieving Your Goals
- Begin to Monitor Your Movement on Your Success Track
Start and End times: first day - 8:30am-5pm, all other days 9am-5pm unless otherwise specified. Your registration confirmation notice will confirm the hotel/conference center for the seminar for which you registered. The information included on this page is all the information available on this seminar. Please use form below to register only. To request information that is not included above please send an email to
. Remember to specify the complete seminar number about which you are requesting information.
For information about bringing a course to your site please call 1-919-847-0331 or email the registry at
.
|
If this course or the dates/locations below do not have what you are looking for, then click here and we will find it for you right away. It will save you a lot of time and energy finding it yourself.
|
** Online Registration & Fee Information ** Please use form below to register only. To request information that is not included above please send an email to
. Remember to specify the complete seminar number about which you are requesting information.
Select date/location & complete form below. Then, click on 'Send'
Additional Information:
After submitting your online registration you will receive registration confirmation and invoice within 7-10 business days. You may pay by credit card or check. Confirmation information will also include location and other pertinent course information.
Always state priority code XNBB to your customer service representative when registering directly by phone.
Note: Prices are subject to change without notice. To confirm the price of your session, select the session above and click “Send”. Discounts apply for groups of two or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.
AMA's main conference centers
Seminars scheduled for the cities below are held at the locations listed below. For location information for other cities in which AMA seminars are held please call or email for information.
New York
AMA executive Conference Center
1601 Broadway New York, NY 10019
American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.
Chicago
AMA executive Conference Center (adjacent to the Marroitt O'Hare)
8655 west higgins rd
Chicago, IL 60631
San Francisco
AMA executive Conference Center is located in San Francisco Marriott Hotel
55 Fourth Street 2nd Level
San Francisco, CA 94103
Atlanta
AMA Executive Conference Center
Address: 1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
City, State, Zip: Atlanta, GA 30309
Washington, DC
Arlington, Virginia
2345 Crystal Drive, Suite 200
Arlington, VA 22202
If you are not paying via credit card, you will receive an invoice with payment instructions.
Cancellation Policy:
If you cannot attend a seminar you can contact AMA in advance to transfer to a future session, or you can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply email us at
. If you cancel with less than three weeks’ advance notice, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use at any future AMA seminar of equal or lesser length. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed and do not contact AMA to cancel in advance, you will be charged the entire seminar fee.
AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.
AMA guarantees the quality of our seminars. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.
You can also register by emailing your registration information to us at
or calling us at 919-847-0331.