presents American Management Association Seminars
LEADERSHIP SKILLS AND TEAM DEVELOPMENT FOR TECHNICAL PROFESSIONALS
Seminar No: 02569-XNBB
CEU Credits: 1.8
Length: 3.0 days
Each year, hundreds of technical pros gain the interpersonal and “people” skills they need to master the art of leadership at this powerful seminar!
Attendees:
Technical team leaders, technical managers, and any technical professionals who lead departments or teams and need to enhance their team-building and leadership skills.
How You Will Benefit:
- Gain hands-on practice building and leading a team
- Learn how to keep team performance high during times of change
- Manage and resolve team conflict
- Develop the skills to manage the day-to-day challenges of team leadership
What You Will Cover:
- Technical vs. non-technical professionals: differences that impact the leader’s role
- Various types of teams: functional, cross-functional, self-managed and self-directed-how to vary your leadership style to meet the needs of the team
Extended/Detailed Seminar Outline
Learning Objectives
- Gain Hands-on Practice Building and Leading a Team
- Learn How to Keep Team Performance High during Times of Change
- Manage and Resolve Team Conflict
- Develop the Skills to Manage the Day-to-Day Challenges of Team Leadership
Forming
- Identify the Unique Characteristics of Technical Professionals
- Identify How Technical Professionals Are Like Most Other Professionals
- Use Your Understanding of Technical Professionals to Lead Teams
- Differentiate among Doing, Managing, and Leading
- Plan Your Time Appropriately
- Rise to Some of the Challenges of the New Team Leader
- Deploy the Appropriate Type of Team for Each Specific Situation That Warrants a Team
- Assign Teams Appropriate Activities
- Use the Team Meeting Success Tool to Improve Team Performance
- Execute the Role of Team Leader and Train Team Members
- Establish the Basic Necessities of Team Building
- Use Your Leadership Style Effectively
- Analyze Changes in Team Dynamics
- Take Effective Action with Changing Team Dynamics
Storming
- Use Conflict Constructively
- Prevent or Minimize Destructive Conflict
Norming
- Manage the Team Day to Day Applying Planning, Discipline, Problem Solving, and Delegating Responsibility
- Coach and Provide Feedback to Individuals and the Team
- Lead the Team Using Motivation, Communication, and Leadership without Authority
- Evaluate Individual Performance Looking Forward, Not Backward
- Evaluate Team Performance Looking Forward, Not Backward
- Plan for Success Strategically and Tactically
- Monitor and Measure Performance
- Take Responsibility and Improve Performance
- Plan and Improve Your Individual Leadership Skills
Performing
- Move a Team toward High Performance
- Articulate What You Have Learned
- Decide Whether Your Concerns Have Been Addressed
Start and End times: first day - 8:30am-5pm, all other days 9am-5pm unless otherwise specified. Your registration confirmation notice will confirm the hotel/conference center for the seminar for which you registered. The information included on this page is all the information available on this seminar. Please use form below to register only. To request information that is not included above please send an email to
. Remember to specify the complete seminar number about which you are requesting information.
For information about bringing a course to your site please call 1-919-847-0331 or email the registry at
.
|
If this course or the dates/locations below do not have what you are looking for, then click here and we will find it for you right away. It will save you a lot of time and energy finding it yourself.
|
** Online Registration & Fee Information ** Please use form below to register only. To request information that is not included above please send an email to
. Remember to specify the complete seminar number about which you are requesting information.
Select date/location & complete form below. Then, click on 'Send'
Additional Information:
After submitting your online registration you will receive registration confirmation and invoice within 7-10 business days. You may pay by credit card or check. Confirmation information will also include location and other pertinent course information.
Always state priority code XNBB to your customer service representative when registering directly by phone.
Note: Prices are subject to change without notice. To confirm the price of your session, select the session above and click “Send”. Discounts apply for groups of two or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.
AMA's main conference centers
Seminars scheduled for the cities below are held at the locations listed below. For location information for other cities in which AMA seminars are held please call or email for information.
New York
AMA executive Conference Center
1601 Broadway New York, NY 10019
American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.
Chicago
AMA executive Conference Center (adjacent to the Marroitt O'Hare)
8655 west higgins rd
Chicago, IL 60631
San Francisco
AMA executive Conference Center is located in San Francisco Marriott Hotel
55 Fourth Street 2nd Level
San Francisco, CA 94103
Atlanta
AMA Executive Conference Center
Address: 1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
City, State, Zip: Atlanta, GA 30309
Washington, DC
Arlington, Virginia
2345 Crystal Drive, Suite 200
Arlington, VA 22202
If you are not paying via credit card, you will receive an invoice with payment instructions.
Cancellation Policy:
If you cannot attend a seminar you can contact AMA in advance to transfer to a future session, or you can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply email us at
. If you cancel with less than three weeks’ advance notice, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use at any future AMA seminar of equal or lesser length. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed and do not contact AMA to cancel in advance, you will be charged the entire seminar fee.
AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.
AMA guarantees the quality of our seminars. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.
You can also register by emailing your registration information to us at
or calling us at 919-847-0331.