American Management Association Seminars

Seminar No: 02580 -XNBB
CEU Credits: 1.8
Length: 3 days

Communicate technical information effectively, confidently--to any audience!

Develop the skills necessary to be effective when making presentations to technical and/or nontechnical audiences.

Technical professionals and any other professionals working in technical fields, including computer programmers and analysts, engineers, environmental scientists, R&D professionals, customer service professionals, public relations officers and project managers.

How You Will Benefit:

  • Deliver a message that is both clear and appropriate to any audience
  • Use stories and analogies to make technical information familiar and relevant
  • Use body language and nonverbal messages to add variety and clarity to presentations
  • Translate technical jargon into nontechnical language any audience can understand
  • Practice actual presentations and be critiqued by a supportive coach

What You Will Cover:

  • Understand the differences between presenting to technical and nontechnical professionals and how to meet each group’s specific needs
  • Select and design media and visual aids that capture and hold attention
  • Use various presentational modes to handle different types of technical presentations
  • Handle questions confidently

Extras From AMA!
Your presentation will be videotaped for playback and review. The video is yours to keep.

Extended/Detailed Seminar Outline

Learning Objectives

  • Deliver a Message That Is Both Clear and Appropriate to Any Audience
  • Use Stories and Analogies to Make Technical Information Familiar and Relevant
  • Use Body Language and Nonverbal Messages to Add Variety and Clarity to Presentations
  • Translate Technical Jargon into Non-Technical Language Any Audience Can Understand
  • Practice Actual Presentations and Be Critiqued by a Supportive Coach
The Effective and Successful Technical Presenter
  • Identify Strategies for Addressing the Challenges Presented in Technical Presentations
  • Name and Explain the "5 Ps" of Speechmaking
  • Create an Individualized Speaking Skills Profile
  • Set Personal Goals for the Development of Presentation Skills over the Next Three Days
  • Analyze Specific Aspects of Audience and Occasion in Order to Effectively Give a Technical Presentation
  • Demonstrate How to Move from a General to Specific Purpose for Speaking
  • Compose a Clear and Focused Statement of Central Idea for Any Given Presentation
  • Produce and Adhere to a Timetable for Preparation When Developing a Presentation
  • Recognize and Apply the Various Types of Organizational Patterns Used in Technical Presentations
  • Establish and Apply Measurable Objectives to the Speechmaking Event
  • Apply the "Tell 'em" Structure for Developing Balanced Presentations
  • Apply Dynamic Use of Voice and Action in Order to Add Interest and Clarity to a Presentation
  • Adapt Language Use to the Audience and Occasion in Ways That Will Build Credibility, Attention, and Retention of Information
  • Apply Proven Methods for Turning Speech Anxiety into a Positive Force in a Presentation
Presenting and Processing Your Presentation
  • Identify the Appropriate Image to Present in Any Given Presentation Situation
  • Apply Methods of Delivery That Will Fit the Particular Speechmaking Situations They Face
  • Respond with Confidence and Clarity in Question and Answer Periods
Planning for Continued Growth and Development
  • Anticipate Potential Workplace Resistance and Pitfalls Relative to Implementation of New presentation Skills
  • Prepare a Concrete Self-Development Action Plan to Strengthen, Improve or Modify Your Interpersonal Skills at Work

Start and End times: first day - 8:30am-5pm, all other days 9am-5pm unless otherwise specified. Your registration confirmation notice will confirm the hotel/conference center for the seminar for which you registered. The information included on this page is all the information available on this seminar. Please use form below to register only. To request information that is not included above please send an email to . Remember to specify the complete seminar number about which you are requesting information.

For information about bringing a course to your site please call 919-480-2550 or email the registry at .

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** Online Registration & Fee Information ** Please use form below to register only. To request information that is not included above please send an email to . Remember to specify the complete seminar number about which you are requesting information.

Select date/location & complete form below. Then, click on 'Send'

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After submitting your online registration you will receive registration confirmation and invoice within 7-10 business days. You may pay by credit card or check. Confirmation information will also include location and other pertinent course information.
Always state priority code XNBB to your customer service representative when registering directly by phone.

Note: Prices are subject to change without notice. To confirm the price of your session, select the session above and click “Send”. Discounts apply for groups of three or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.

AMA's main conference centers
Seminars scheduled for the cities below are held at the locations listed below. For location information for other cities in which AMA seminars are held please call or email for information.

New York
AMA executive Conference Center
1601 Broadway New York, NY 10019
American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.

AMA executive Conference Center (adjacent to the Marroitt O'Hare)
8655 west higgins rd
Chicago, IL 60631

San Francisco
AMA executive Conference Center is located in San Francisco Marriott Hotel
55 Fourth Street 2nd Level
San Francisco, CA 94103

AMA Executive Conference Center
Address: 1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
City, State, Zip: Atlanta, GA 30309

Washington, DC
Arlington, Virginia
2345 Crystal Drive, Suite 200
Arlington, VA 22202

If you are not paying via credit card, you will receive an invoice with payment instructions.

Cancellation Policy:
If you cannot attend a seminar you can contact AMA in advance to transfer to a future session, or you can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply email us at . If you cancel with less than three weeks’ advance notice, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use at any future AMA seminar of equal or lesser length. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed and do not contact AMA to cancel in advance, you will be charged the entire seminar fee.

AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.

AMA guarantees the quality of our seminars. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.

You can also register by emailing your registration information to us at or calling us at 919-480-2550.

For additional information and schedules call 919-847-0331.

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