presents

American Management Association Seminars

Situational Leadership® II Workshop Seminar
Seminar No: 02901 -XNBB
CEU Credits: 1.2
Length: 2 days

Adapt your leadership style to meet new situations and energize your organization for bottom-line results!

Why Situational Leadership® II is the answer for today’s leading managers.

If you’re seeking to drive passion back into your organization...to reawaken the energy, self-reliance and drive that will take your managers and your company to the head of the pack, this workshop delivers it all.

Developed by The Ken Blanchard Companies, The Situational Leadership® II Workshop will help you diagnose the needs of an individual at any particular point in time. Then you’ll be able to apply the leadership style that is most responsive and productive for the situation at hand.

What Kind of Leader Are You?

You will participate in a special assessment exercise to indentify the frequency with which you use specifi leader behaviors in one-on-one situations. Once you recognize your leadership style...you are better able to adapt it to meet specific situations as they occur.

The Result: You’ll learn whatever it takes—goals, direction, training, support, feedback or recognition—to develop your teams’ skills, motivation and confidence.

Who Should Attend
Individuals in leadership roles, including executives, managers at all levels, project managers, team leaders and supervisors who want or need to increase their effectiveness.

How You Will Benefit

• Improve communication and become a more trusted and credible leader
• Increase accountability by becoming a leader who is responsive
• Retain your most talented employees
• Increase productivity and effectiveness
• Become more skillful in setting goals, giving work direction, listening, observing, monitoring performance and giving feedback
• Improve return on investment
• Embrace diversity/globalization
• Improve morale as you empower your people to take greater initiative and responsibility

What You Will Cover

• An overview of the purposes of Situational Leadership® and the core competencies of a Situational Leader
• Leadership for the future: exploring the importance of flexibility, adaptability and how to manage diversity and change
• Beliefs and building blocks to help you understand the concept of “no best style,” and why leadership depends on the situation
• Diagnosis: how to identify clues in situations to determine how to best operate to build motivation, confidence, talent and to empower people to contribute the most to their organization’s success
• Flexibility: using a variety of leadership skills with greater confidence
• Partner for better performance: exploring new ways to open up communication and reach consensus with others
• Matching your leadership style with your people’s and the situation’s need

Extended Course Outline

Situational Leadership® II—Beliefs and Building Blocks

• Develop a Common Vocabulary for Leadership
• Learn and Be Able to Explain Why There Is No Best Leadership Style
• Learn the Three Skills of a Situational Leader: Diagnosis, Flexibility, and Partnering for Performance
• Discuss the Core Beliefs and Values Underlying the Situational Leadership® II Model
• Understand the Positive Outcomes of a Match and the Negative Consequences of Oversupervision and Undersupervision on Performance and Development
• Develop an Action Plan for Becoming a Situational Leader

Diagnosis—The First Skill of a Situational Leader

• Define Development Level as a Measure of a Person’s Competence and Commitment on a Specific Goal or Task
• Identify the Characteristics and Needs of Others at the D1, D2, D3, and D4 Levels of Development
• Develop Skills in Successfully Diagnosing Development Level

Flexibility—The Second Skill of a Situational Leader

• Identify Directive and Supportive Behaviors
• Describe the Four Leadership Styles: Directing, Coaching, Supporting, and Delegating
• Learn What a Leader Does in All Four Styles
• Be Able to Start a Conversation in Each of the Four Styles
• Describe Differences between the Four Leadership Styles
• Learn How Flexible You Are and Which of the Four Styles You Are Most Comfortable Using
• Identify the Skills You Need in Order to Adapt Your Leadership Style from One Situation to Another

The Match

• Match Leadership Style to Development Level
• Learn How Effective You Are in Diagnosing Development Level and Choosing the Appropriate Leadership Style
• Explain the Negative Impact of Oversupervision and Undersupervision on Others’ Performance and Morale
• Practice Diagnosing Development Level and Using the Four Leadership Styles

Partnering for Performance and SLII® Skill Practice

The Match and Mismatch Activity

Ken Blanchard
Few people have created as much of a positive impact on the day-to-day management of people and companies more than Dr. Kenneth Blanchard, a prominent, sought-after author, speaker and business consultant.

Mr. Blanchard’s impact as a writer is far-reaching. His phenomenal best-selling book, The One Minute Manager®, co-authored with Spencer Johnson, has sold more than nine million copies worldwide and has been translated into more than 25 languages. As chairman of The Ken Blanchard Companies, he helps to energize organizations around the world with customized training and bottom-line business strategies that are based on the simple, yet powerful, principles inspired by his innovative business concepts.

His course Situational Leadership® II, has been popular as an on-site program for hundreds of organizations worldwide. To extend the reach of the workshop, Mr. Blanchard has teamed up with AMA to offer the seminar to managers across the country at AMA’s Executive Conference Centers.

Mr. Blanchard has been a guest on a number of national television programs, including Good Morning America and The Today Show, and has been featured in Time, People, U.S. News & World Report, and a host of other popular publications.

Start and End times: first day - 8:30am-5pm, all other days 9am-5pm unless otherwise specified. Your registration confirmation notice will confirm the hotel/conference center for the seminar for which you registered. The information included on this page is all the information available on this seminar. Please use form below to register only. To request information that is not included above please send an email to . Remember to specify the complete seminar number about which you are requesting information.

For information about bringing a course to your site please call 1-919-847-0331 or email the registry at .

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** Online Registration & Fee Information ** Please use form below to register only. To request information that is not included above please send an email to . Remember to specify the complete seminar number about which you are requesting information.

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Los Angeles , CA , , 0290100273 -XNBB - List $ 2195 , Member $ 1995 , 10/17/2013 - 10/18/2013 San Francisco , CA , AMA San Francisco Center , 0290100249 -XNBB - List $ 2195 , Member $ 1995 , 4/11/2013 - 4/12/2013 San Francisco , CA , AMA San Francisco Center , 0290100256 -XNBB - List $ 2195 , Member $ 1995 , 8/5/2013 - 8/6/2013 San Francisco , CA , AMA San Francisco Center , 0290100274 -XNBB - List $ 2195 , Member $ 1995 , 11/21/2013 - 11/22/2013 St Pete Beach , FL , , 0290100285 -XNBB - List $ 2195 , Member $ 1995 , 7/25/2013 - 7/26/2013 Atlanta , GA , AMA Atlanta Center , 0290100271 -XNBB - List $ 2195 , Member $ 1995 , 12/5/2013 - 12/6/2013 Chicago , IL , AMA Chicago Center , 0290100247 -XNBB - List $ 2195 , Member $ 1995 , 6/20/2013 - 6/21/2013 Chicago , IL , AMA Chicago Center , 0290100268 -XNBB - List $ 2195 , Member $ 1995 , 9/9/2013 - 9/10/2013 Chicago , IL , , 0290100269 -XNBB - List $ 2195 , Member $ 1995 , 12/5/2013 - 12/6/2013 New York , NY , AMA New York Center , 0290100248 -XNBB - List $ 2195 , Member $ 1995 , 5/20/2013 - 5/21/2013 New York , NY , AMA New York Center , 0290100254 -XNBB - List $ 2195 , Member $ 1995 , 8/19/2013 - 8/20/2013 New York , NY , , 0290100272 -XNBB - List $ 2195 , Member $ 1995 , 11/14/2013 - 11/15/2013 Dallas , TX , Crowne Plaza North Dallas , 0290100250 -XNBB - List $ 2195 , Member $ 1995 , 7/8/2013 - 7/9/2013 Arlington , VA , AMA Washington Area Center , 0290100263 -XNBB - List $ 2195 , Member $ 1995 , 5/6/2013 - 5/7/2013 Arlington , VA , AMA Washington Area Center , 0290100257 -XNBB - List $ 2195 , Member $ 1995 , 9/16/2013 - 9/17/2013

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After submitting your online registration you will receive registration confirmation and invoice within 7-10 business days. You may pay by credit card or check. Confirmation information will also include location and other pertinent course information.
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Note: Prices are subject to change without notice. To confirm the price of your session, select the session above and click “Send”. Discounts apply for groups of three or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.

AMA's main conference centers
Seminars scheduled for the cities below are held at the locations listed below. For location information for other cities in which AMA seminars are held please call or email for information.

New York
AMA executive Conference Center
1601 Broadway New York, NY 10019
American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.

Chicago
AMA executive Conference Center (adjacent to the Marroitt O'Hare)
8655 west higgins rd
Chicago, IL 60631

San Francisco
AMA executive Conference Center is located in San Francisco Marriott Hotel
55 Fourth Street 2nd Level
San Francisco, CA 94103

Atlanta
AMA Executive Conference Center
Address: 1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
City, State, Zip: Atlanta, GA 30309

Washington, DC
Arlington, Virginia
2345 Crystal Drive, Suite 200
Arlington, VA 22202

If you are not paying via credit card, you will receive an invoice with payment instructions.

Cancellation Policy:
If you cannot attend a seminar you can contact AMA in advance to transfer to a future session, or you can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply email us at . If you cancel with less than three weeks’ advance notice, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use at any future AMA seminar of equal or lesser length. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed and do not contact AMA to cancel in advance, you will be charged the entire seminar fee.

AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.

AMA guarantees the quality of our seminars. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.

You can also register by emailing your registration information to us at or calling us at 919-847-0331.