American Management Association Seminars

Seminar No: 04568 -XNBB
CEU Credits: 1.8
Length: 3 days

Manage a world-class supply chain--and enhance your operations, customer relationships, competitive position and bottom line!

Learn action-oriented supply chain management skills and best practices that will help you improve service, cut costs and increase the flow of information to boost supplier-customer relations.

Mid-level purchasing managers with three to eight years of experience who manage one or more aspects of their company's supply chain--as well as managers in production and operations, logistics, marketing, IT and finance.

How You Will Benefit:

  • Help your company achieve breakthroughs in speed, flexibility, efficiency and responsiveness
  • Cut inventory procurement and manufacturing lead times
  • Reduce manufacturing, transportation and warehousing costs
  • Learn how supply chain integration can increase ROI, strengthen competitive position and enhance the value of your company

What You Will Cover:

  • Supply chain management: Definition, models and evolution
  • The impact of e-commerce on supply chains
  • Key supply chain management issues: Inventory reduction, strategic partnerships, information technology, supply chain cost reduction opportunities, global supply chains, logistics
  • Information technology and decision support systems
  • Managing the supply chain

Extended/Detailed Seminar Outline

Learning Objectives

  • Adopt Cost-Effective Procurement, Production and Distribution Strategies
  • Achieve Breakthroughs in Speed, Flexibility and Efficiency While Maintaining Reliability
  • Understand the Impact and Importance of Performance Measures on Your Supply Chain and Learn How to Apply Them
  • Make All Information Transparent across the Supply Chain
  • Understand the Role That CPFR (Collaborative Planning, Forecasting and Replenishment) Plays in Global Supply Chain Integration and Understand the Pitfalls That Can Occur without Proper CPFR
  • Match or Synchronize Supply with Demand to Minimize Inventories and Lead Times
Customer and Company Expectations
  • Understand What Customers Expect When They Procure Products or Services
  • Identify What Customers Control Relative to the Products and Services They Procure
  • Determine What Companies Must Do to Satisfy Today’s Customers' Demands
  • Understand Business Expectations and How They Drive a Company
Introduction to Supply-Chain Management
  • Understand the Different Variations of Supply-Chain Models
  • Identify Some Strategic Advantages of Supply-Chain Management
  • List Typical Supply-Chain Problems
  • Identify Key Driving Forces for Improving Supply Chains
  • Compare the "Buy-Make-Sell" Supply-Chain Model to the "Sell-Buy-Make" Model
  • Describe the New Value-Chain Concept
  • Explain the Role Collaboration Plays in Supply-Chain Management
  • Discuss the Role Information Technology Plays in the Management of Supply Chains
Electronic Business (E-Business)
  • Understand the Elements of E-Business
  • Identify the Elements of a Simple E-Business Site
  • Explain the Role Information Technology Plays in E-Business
  • Understand That total Information-Security in E-Business Is Considered Unobtainable Presently
  • Identify Some Standards of E-Business Operations
  • Discuss What E-Business Architecture Covers
  • Explain What Information Is Needed When Developing an E-Business Strategy
Operations Management Improvement Opportunities
  • Describe the Impact That Customer Requirements Have on a Company’s Operations
  • Differentiate between the Toyota Production System, Just-in-Time, Demand Flow Technology, and Lean Production
  • Describe the Purpose and Use of a Sales and Operations Plan
  • List the Benefits of Outsourcing
  • Describe the Benefits of Supplier Participation in New Product Design
Sourcing and Procurement
  • Describe the Relationship between a Procurement Strategy and Corporate and Functional Department Strategies
  • List the Steps in Developing a Procurement Strategy
  • Explain the Process for Selecting and Evaluating Suppliers
  • Identify the Benefits of Supply Chain Rationalization
  • List the Benefits and Potential Problems of Global Sourcing
  • Explain the Difference between International and Global Sourcing
Supply Chain Synchronization
  • Understand the Purpose of Synchronizing Supply and Demand
  • Identify What Gets Synchronized
  • Describe the Key Elements of Synchronization
  • List the Enablers of Synchronization
  • Identify the Benefits of Collaborative Planning, Forecasting, and Replenishment
  • List the Steps in the CPFR Process
  • Explain the Application of the Theory of Constraints to Supply Chains
Integrated Logistics Networks
  • Define Logistics
  • Explain What Integrated Logistics Means
  • Relate Logistics to Supply Chain Management
  • Identify the Impact E-Business Has on Logistics
  • Identify the Information Technology Issues in Logistics
  • Discuss the Impact Deregulation in the Transportation Industry Has on Logistics
  • Discuss Reverse Logistics
Information Technology (IT)
  • Justify the Need for Demand Responsive Systems
  • Explain the Differences between the Internet, Intranet, and Extranet
  • Explain What a Firewall Does
  • Understand What a Company Can Do to Assure Its Communications over the Internet Are as Secure as Possible
  • Identify Typical Information Requirements Associated with Management of Supply Chains
  • Explain What a Data Warehouse Is and How It Benefits Companies
Supply Chain Performance Measurements
  • Identify the Benefits of Measuring Supply Chain Performance
  • Identify Typical Supply Chain Performance Measurements
  • Explain the Need for Measurements during the Initiating of Supply Chain Activities
  • Discuss the Need for Optimizing Supply Chain Processes
  • List Areas in Which Inventory Reduction Possibilities Can Exist

Start and End times: first day - 8:30am-5pm, all other days 9am-5pm unless otherwise specified. Your registration confirmation notice will confirm the hotel/conference center for the seminar for which you registered. The information included on this page is all the information available on this seminar. Please use form below to register only. To request information that is not included above please send an email to . Remember to specify the complete seminar number about which you are requesting information.

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Seminars scheduled for the cities below are held at the locations listed below. For location information for other cities in which AMA seminars are held please call or email for information.

New York
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American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.

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City, State, Zip: Atlanta, GA 30309

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Cancellation Policy:
If you cannot attend a seminar you can contact AMA in advance to transfer to a future session, or you can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply email us at . If you cancel with less than three weeks’ advance notice, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use at any future AMA seminar of equal or lesser length. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed and do not contact AMA to cancel in advance, you will be charged the entire seminar fee.

AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.

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For additional information and schedules call 919-847-0331.

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