American Management Association Seminars

Business Systems Analysis And Design
Seminar No: 06509 -XNBB
CEU Credits: 1.8
Length: 3 days

Learn a practical and simplified Systems Development Life Cycle (SDLC) approach for analyzing, designing and developing business information systems.

In this comprehensive seminar, you'll cover the entire development process--from identifying issues that need to be addressed by business systems defining business needs and refining clearly specifying deliverables.

From the business area: Those involved in specifying requirements and/or working with IT teams to develop systems, including vice presidents, directors and managers. From the IT area: CIOs, VPs, directors, project managers, business process/systems engineers, systems and programmer analysts.

How You Will Benefit:

  • Learn a proven methodology with applicable tools
  • Apply and manage changes--in scope, requirements, budget, timeline and deliverables--that often occur over the life of a project
  • Know who (client/user, the IT project team and/or vendors) is supposed to do what during the business systems development process
  • Enable the project team to build the right system by learning how to conduct the requirements analysis process

What You Will Cover:

  • Core concepts: Techniques and technologies
  • The survey phase
  • The current business systems study phase: Creating a baseline for action
  • The business requirements definition phase
  • Project management as it applies to the SDLC
  • The design phase: Business systems design
  • The design phase: Technical design
  • The development phase: Constructing the new business system
  • The delivery phase: Final construction, testing and implementation of the system
  • Post-implementation audit and quality assurance

Extended Description

Learning Objectives

    Assess the Cost Effectiveness of Current Systems
    Gather Accurate Information Reflecting Client Needs
    Identify Technologies That Make Sense for Your Business
    Apply Solid Project Management Practices to the Systems Development Life Cycle
    Develop Business-Driven Designs and Implementation Strategies
    Plan Quality and Reliability into Your System from the Start

Phase I: The Survey Phase

    Identify the Triggers of Systems Development Efforts
    List the Items/Issues to Be Covered in a Preliminary Investigation (Survey)
    Understand the Importance of Scope and Boundaries in an Initial Problem Determination
    Identify and Initiate a Search for All Documentation Relevant to Survey Phase Activities
    State Client and Developer Roles and Responsibilities during the Survey Phase
    Initiate the Steps Required to Identify a Client Sponsor for a Systems Development Effort

Phase II: The Current System Study

    Create an "IDEAL" System Diagram for the Case Study System
    Plan a Professional Interview
    Draw a Context Diagram for the Case Study System
    Draw a Data Flow Diagram of the Case Study System

Phase III: The Business Requirements Definition

    Create a Design in Concept for the Case Study System
    Name the Steps of Project Management
    Create a Work Breakdown Structure
    Identify Precedents and Draw a Project Network
    Define Critical Path
    Read a Project Bar Chart

Phase IV: The Design Phase: (Design in Detail, Part I)

    Understand the Purpose of the Design Phase and How to Make the
    Progression from the Earlier Phases, Building on the Work That Has Already Been Done
    Be Familiar with the Roles and Responsibilities of the Design Phase
    Be Familiar with and Understand How to Use the Various Tools of Design

Phase V: The Development Phase, Part I: Design in Detail, Part II

    Name the Order in Which the Design Process Is Done
    Identify at Least Three Criteria for Good Output Design
    Identify at Least Three Criteria for Good Input Design
    Identify at Least Three Criteria for Good File/Data Base Design
    Name at Least Three Criteria for Good On-line Terminal Dialogue
    Understand the Purpose and Benefits of Normalizing Data
    Perform Normalization to the Level of Third Normal Form

Phase VI: The Development Phase, Part II

    Name at Least Four Elements of a System Specification
    Draw a Design Data Flow

Phase VII: The Delivery

    Identify at Least Three Tasks of the Delivery Phase
    Identify at Least Three Types of Testing That Must Be Done before Final Delivery
    Identify the Steps in Top-Down Program Testing
    Name at Least Four Concerns of the Post Implementation Audit

Phase VIII: Post-Implementation Audit (Phase VIII) and Quality Assurance

    Understand the Steps of a Post Implementation Audit or Review and Why "Audits" Are Performed
    Understand the Various Levels of Testing and the Nature of Work Performed at Each Level
    Be Familiar with Various Testing Strategies and the Tools Employed, and Be Able to Develop a Test Plan
    Know the Purpose and Benefits Associated with Structured Walkthroughs
    Be Familiar with the Walkthrough Roles and Responsibilities and Be Able to Participate Effectively in Walkthrough Preparation, Execution, and Follow-Up

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