American Management Association Seminars

Human Capital Management in the Federal Government
Seminar No: 07081-XNBB
CEU Credits: 1.8
Length: 3 days

Who should attend

Experienced HR practitioners and managers who want to manage human capital for better results in a government environment.

How you will benefit

• Build the human capital management skills required in the current environment
• Create a performance culture
• Identify and solve complex workforce problems as a trusted internal advisor
• Understand that workforce planning is key to talent acquisition
• Develop mission-critical competencies in your workforce
• Use performance management tools to deliver results
• Shift from a comply-with-regulations mindset…to performance- and outcome-driven solutions

What you will cover

The 21st Century HR Practitioner
• The role of HR in government agencies
• Public sector HR competencies
• Human capital management vs. personnel administration
• Balance technical HR expertise with service delivery and operational knowledge
• Human capital management requirements in the Federal Government

Creating Value: Strategically Aligning HR Programs with Agency Mission
• The strategic alignment model
• Alignment and service delivery
• The inter-relatedness of the mission and vision
• HR strategies that would best meet your organizational goals
• The role of HR in helping achieve the organization’s mission

Building Competencies Through HR Management and Development
• Competency models and their use
• Use of competencies to support recruiting, retention and development
• How agencies are using competencies to improve performance and achieve goals

The Changing Role of HR in Competitive Sourcing
• What it means to be part of competitive sourcing
• The role of the HR Advisor in competitive sourcing and building the MEO (Most Effective Organization)
• Rules of engagement and relevant regulations: A-76 Circular, key FAR clauses, labor market analysis
• HR’s role in preliminary planning
• Managing and supporting adversely affected employees
• HR’s role in communication and workforce planning

Leveraging Workforce Planning for Recruiting, Selecting and Retaining Talent
• Review of best practices
• Factors affecting public sector recruiting and retention
• Internal and external factors affecting recruiting and retention
• Keys to recruiting and retaining talent in government

Delivering Results Through Performance Management
• What is performance?
• Performance management in the public sector…and the HR practitioner’s role
• Performance management systems and processes
• Different models and implications of performance at each level
• Impact of assessment, evaluation and feedback on individual and group performance
• Performance evaluation tools
• Linking performance to rewards
• Key principle for successful implementation of performance management processes
• Practicing communication and influencing skills

Start and End times: first day - 8:30am-5pm, all other days 9am-5pm unless otherwise specified. Your registration confirmation notice will confirm the hotel/conference center for the seminar for which you registered. The information included on this page is all the information available on this seminar. Please use form below to register only. To request information that is not included above please send an email to . Remember to specify the complete seminar number about which you are requesting information.

For information about bringing a course to your site please call 919-480-2550 or email the registry at .

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** Online Registration & Fee Information ** Please use form below to register only. To request information that is not included above please send an email to . Remember to specify the complete seminar number about which you are requesting information.

Select date/location & complete form below. Then, click on 'Send'

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After submitting your online registration you will receive registration confirmation and invoice within 7-10 business days. You may pay by credit card or check. Confirmation information will also include location and other pertinent course information.
Always state priority code XNBB to your customer service representative when registering directly by phone.

Note: Prices are subject to change without notice. To confirm the price of your session, select the session above and click “Send”. Discounts apply for groups of three or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.

AMA's main conference centers
Seminars scheduled for the cities below are held at the locations listed below. For location information for other cities in which AMA seminars are held please call or email for information.

New York
AMA executive Conference Center
1601 Broadway New York, NY 10019
American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.

AMA executive Conference Center (adjacent to the Marroitt O'Hare)
8655 west higgins rd
Chicago, IL 60631

San Francisco
AMA executive Conference Center is located in San Francisco Marriott Hotel
55 Fourth Street 2nd Level
San Francisco, CA 94103

AMA Executive Conference Center
Address: 1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
City, State, Zip: Atlanta, GA 30309

Washington, DC
Arlington, Virginia
2345 Crystal Drive, Suite 200
Arlington, VA 22202

If you are not paying via credit card, you will receive an invoice with payment instructions.

Cancellation Policy:
If you cannot attend a seminar you can contact AMA in advance to transfer to a future session, or you can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply email us at . If you cancel with less than three weeks’ advance notice, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use at any future AMA seminar of equal or lesser length. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed and do not contact AMA to cancel in advance, you will be charged the entire seminar fee.

AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.

AMA guarantees the quality of our seminars. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.

You can also register by emailing your registration information to us at or calling us at 919-480-2550.

For additional information and schedules call 919-847-0331.

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