American Management Association Seminars

Business Analysis Essentials
Seminar No: 072919-XNBB
CEU Credits: 21 PDU
Length: 3 days

Program Description:

Explore the business analysis fundamentals.

In this introductory course, you'll discover the role and responsibilities of a business analyst. As the communication link between all business areas, the business analyst is a critical player in a project’s success. From identifying and analyzing potential projects to making sure that the final project product meets the requirements you identified—you’ll learn techniques for ensuring project success every step of the way.

Through practical, experiential learning exercises you'll discover how to define the scope of work and master requirements-gathering techniques that will work for a variety of projects and audiences. You will also learn how to consider the needs of customers, stakeholders, and the IT department as you work toward building, documenting, communicating, and managing requirements.

What You Will Cover

  • Role of the business analyst
  • Build and evaluate a business case
  • Plan, manage, analyze, document, and communicate requirements
  • Conduct effective interviews, group workshops, and questionnaires
  • Data mining
  • Effectively capture and document business rules
  • Get agreement
  • Ensure requirements are met
Who Should Attend

Systems analysts, business analysts, requirements analysts, developers, software engineers, IT project managers, project managers, project analysts, project leaders, senior project managers, team leaders, program managers, testers, and QA specialists.

Extended Seminar Outline

  1. Overview of Business Analysis
    • The solutions life cycle
    • What is business analysis?
    • Business analysis terminology
    • International Institute of Business Analysis
    • CBAP certification
  2. Enterprise Analysis
    • Introduction
    • Definitions
    • The business architecture
    • Feasibility studies
    • Project scope
    • Business case
    • Risk assessment
    • Decision package
    • Selecting and prioritizing projects
  3. Requirements Planning and Management
    • Introduction
    • Definitions
    • Team roles for the project
    • Work division strategy
    • Requirements risk approach
    • Planning considerations
    • Requirements activities
      • Selection
      • Estimation
    • Requirements scope
    • Requirements activity
      • Measurement
      • Reporting
    • Requirements change management
  4. Requirements Elicitation
    • Introduction
    • Definitions
    • Elicit requirements
    • Techniques
      • Brainstorming
      • Document analysis
      • Focus groups
      • Interface analysis
      • Interviews
      • Observation
      • Prototyping
      • Workshop
      • Reverse engineering
      • Survey/questionnaire
  5. Requirements Analysis and Documentation
    • Introduction
    • Definitions
    • Requirements package
    • Business domain model
    • Analyze user requirements
    • Analyze functional requirements
    • Analyze quality of service requirements
    • Assumptions and constraints
    • Requirements
      • Attributes
      • Document
      • Validate
      • Verify
    • Modeling techniques
    • Data and behavior models
      • Process/flow models
      • Usage models
  6. Requirements Communication
    • Introduction
    • Definitions
    • Communication plan
    • Manage conflicts
    • Determine format
    • Requirements package
    • Requirements presentation
    • Requirements review
    • Requirements sign-off
  7. Solution Assessment and Validation
    • Introduction
    • Definitions
    • Solution alternatives
    • Technology options
    • Solution selection
    • Solution usability
    • Quality assurance
    • Solution implementation
    • Solution impacts
    • Post implementation review
  8. BA Fundamentals
    • Communication skills
    • Leadership skills
    • Problem-solving skills
    • Business knowledge
    • IT knowledge
  9. Case studies
  10. Exercises
Start and End times: first day - 8:30am-5pm, all other days 9am-5pm unless otherwise specified. Your registration confirmation notice will confirm the hotel/conference center for the seminar for which you registered. The information included on this page is all the information available on this seminar. Please use form below to register only. To request information that is not included above please send an email to . Remember to specify the complete seminar number about which you are requesting information.

For information about bringing a course to your site please call 919-480-2550 or email the registry at .

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** Online Registration & Fee Information ** Please use form below to register only. To request information that is not included above please send an email to . Remember to specify the complete seminar number about which you are requesting information.

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After submitting your online registration you will receive registration confirmation and invoice within 7-10 business days. You may pay by credit card or check. Confirmation information will also include location and other pertinent course information.
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Note: Prices are subject to change without notice. To confirm the price of your session, select the session above and click “Send”. Discounts apply for groups of three or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.

AMA's main conference centers
Seminars scheduled for the cities below are held at the locations listed below. For location information for other cities in which AMA seminars are held please call or email for information.

New York
AMA executive Conference Center
1601 Broadway New York, NY 10019
American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.

AMA executive Conference Center (adjacent to the Marroitt O'Hare)
8655 west higgins rd
Chicago, IL 60631

San Francisco
AMA executive Conference Center is located in San Francisco Marriott Hotel
55 Fourth Street 2nd Level
San Francisco, CA 94103

AMA Executive Conference Center
Address: 1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
City, State, Zip: Atlanta, GA 30309

Washington, DC
Arlington, Virginia
2345 Crystal Drive, Suite 200
Arlington, VA 22202

If you are not paying via credit card, you will receive an invoice with payment instructions.

Cancellation Policy:
If you cannot attend a seminar you can contact AMA in advance to transfer to a future session, or you can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply email us at . If you cancel with less than three weeks’ advance notice, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use at any future AMA seminar of equal or lesser length. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed and do not contact AMA to cancel in advance, you will be charged the entire seminar fee.

AMA grants courtesy transfers to people who cannot attend their scheduled sessions. You can use a courtesy transfer for any seminar of equal or lesser length than the original seminar. You must use your courtesy transfer within one year of the date of your originally scheduled seminar.

AMA guarantees the quality of our seminars. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.

You can also register by emailing your registration information to us at or calling us at 919-480-2550.

For additional information and schedules call 919-847-0331.

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