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BBF Associates specializes in consulting and facilitating training programs in the areas of customer and client retention, business etiquette and protocol, and selling skills.

The way you first connect with a potential client is critical to establishing a relationship that will be long lasting and mutually beneficial.

Beverly Fritschner, Principal, BBF Associates

Beverly Fritschner is principle of BBF & Associates, a consulting firm specializing in leadership, customer retention, employee retention and selling skills.

Ms. Fritschner has over 20 years experience in various facets of the training industry from Fortune 500 companies to small, rapidly growing organizations. She has spoken and led workshops at corporations and professional societies on leadership and creating loyalty with one's customers.

Ms. Fritschner has held management positions at Control Data Corporation, NBI, Inc. and Autodesk, Inc. in addition to sales positions at Recognition Equipment, Interact Performance Systems and Control Data Consulting Organization.

Some of her corporate clients have included BMC Software, Williams Communication, Hewlett-Packard, Enron Energy Services, Omnicom Corporation, IBM, Veritas, SAAFTI, CDS and RR Donnelley Services.

Ms. Fritschner earned her bachelor's and MBA degrees from San Diego State University. Beverly resides in San Diego, California.

BBF Associates • 3959 Bandini Street • San Diego, CA 92103 • 619.291.1700 •

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