The Training Registry is a directory of training companies and training seminars, human resource seminars and human resource management training workshops, training for trainers and train the trainer seminars. We list speakers and training consultants training facilities and classrooms products and tools, including online surveys online assessments and online exams. Find hundreds of trainers & consultants and training topics, and thousands of training seminars & workshops covering all delivery media, including instructor led, online courses, computer based training, videos, and more. Human resource management professionals, trainers and other training & development professionals will find our site worth bookmarking. Browse the training courses section for some of the more popular training topics. We have a variety of trainers and consultants for such topics as human resource management training and other types of leadership seminars and management seminars. You will find many computer courses like Microsoft Access & MCSE. We also list sales training human resource management and career related consultants, trainers and training resources such as coaching and mentoring, sales training and sales coaching, diversity training, business communication and employee performance evaluation & other career development seminars. Or, check out the business & industry resources such as facilities management, HAZMAT and OSHA compliance safety training, ISO 9000, a variety of online training. Browse our list of trainers or consulting services section for a list of consultants on these and other topics. We are one of the only dedicated online training directories.

Customer Service Training Courses - Topical Index

1. Service Excellence Solutions - Crow International Onsite
2. A Positive Attitude - Change Dynamics Onsite
3. A Smile From Ear To Ear - Impact Learning Systems International Onsite
4. Achieving Extraordinary Customer Relations--Skills and Strategies - AchieveGlobal Onsite
5. Achieving Service Excellence - Employee Development Systems Onsite
6. Appreciating Customer Expectations - Change Dynamics Onsite
7. Basic Customer Service - Institute for Workforce Development Onsite
8. Better Customer Relations - The Training Clinic Onsite
9. Building Effective Customer Relationships - Quality Partnering Onsite
10. Building Relationships With Key Accounts - Naumann & Associates Onsite
11. Calculating the Financial Benefits of Becoming Customer Driven - Naumann & Associates Onsite
12. Carlson Learning Products - Respect, Inc. Onsite
13. Client Contact Management: Growing Loyal Clients - Dr. Elliott B. Jaffa Associates Onsite
14. Communicating Customer Service - Groves Consulting Onsite
15. Conveying Your Knowledge of Features and Benefits - Change Dynamics Onsite
16. Coping Skills For Customer Service Professionals - Padgett Thompson Public & Onsite
17. Creating Customer Loyalty - BBF Associates Onsite
18. Customer Care: On the Front Line (Motorola Quality Customer Service Curriculum) - Corporate Dynamics Onsite
19. Customer Complaint Handling - Naumann & Associates Onsite
20. Customer Driven Process Improvement - Naumann & Associates Onsite
21. Customer Expectations - Quantum Performance Systems Onsite
22. Customer Focused Continuous Improvement (Motorola Quality Customer Service Curriculum) - Corporate Dynamics Onsite
23. Customer Improvement Teams - The Terzetto Group Onsite
24. Front-Line Customer Service - The Ford Group Onsite
25. Customer Service: Telephone Skills - The Ford Group Onsite
26. The Art of Service Recovery - The Ford Group Onsite
27. Customer Obsession: Total Quality Customer Care - Dr. Elliott B. Jaffa Associates Onsite
28. Customer relations - Paul Charles & Associates Onsite
29. Customer Relations - Process Consulting & Training Onsite
30. Customer Relations (Internal and External) - Griffin Performance Development Onsite
31. Customer Satisfaction and Loyalty - Naumann & Associates Onsite
32. Customer Sensitivity Training - Design Management & Associates onsite
33. customer service - ABG Onsite
34. Customer Service - Brody Communications Ltd. Onsite
35. The Guest - Enterprise Media Video & CD-ROM
36. Customer Service: Or Else - Enterprise Media Video & CD-ROM
37. Customer Service - Corporate Dynamics Onsite
38. Customer service - Employee Performance Strategies Onsite
39. Customer Service - Financial & Management Services Onsite
40. Customer Service - International Technology Solutions (ITS) Onsite
41. Customer Service - R.C. Taylor and Accociates Onsite
42. Customer Service - Tatman Downing Consulting Onsite
43. Customer Service - The CLEMMER Group Public & Onsite
44. Customer Service & Telephone Skills - Employee Development Systems Onsite
45. Customer Service and Building Teams that Work - Consulting Group International Onsite
46. Customer Service and Sales Skills - Resources Unlimited Onsite
47. Customer relationship training - Sales Champions Onsite
48. Customer Service Certification - Interpersonal Dynamics Onsite
49. Customer Service Communications - Booher Consultants Public & Onsite
50. Customer Service Excellence - C.G. Wright & Associates Onsite
51. Customer Service Excellence - Customer Skills Institute Public & Onsite
52. Customer Service Excellence - Quality Leadership Network Onsite
53. Customer Service - e-learningcenter.com Internet Based Training
54. Customer Service for In-Home Service Representatives - Roberts & Roberts Associates Onsite
55. Customer Service Skills - Imagine...! Development Programs, LLC Onsite
56. Customer Service Skills - Porter Henry & Company Onsite
57. Customer Service Skills - Switzer Resource Group Onsite
58. Customer Service Skills - The Catalyst Group Onsite
59. Customer Service Skills - The Heindel Group LLC Onsite
60. Customer Service Skills - Training Systems Customized for Onsite
61. Customer Service Skills Development - On-site Plus™ Onsite
62. Customer Service Training: Developing Excellence - The Terzetto Group Onsite
63. Customer Service With Class - Roberts & Roberts Associates Onsite
64. Customer Service: It Colors The Bottom Line - BY DESIGN Onsite
65. Customer Service: Make Service Your Middle Name and a Lifetime Promise - LifeAnswers Onsite
66. Customer Service: Who Needs It? - Rick Segel & Associates Onsite
67. Developing An Industrial Customer & Product- Paradigm Navigation Partners - Onsite Training
68. Support Process - Paradigm Navigation Partners - Onsite Training
69. Automating Your Customer & Product - Paradigm Navigation Partners - Onsite Training
70. Support Process - Paradigm Navigation Partners - Onsite Training
71. Deconstructing A Customer & Product - Paradigm Navigation Partners - Onsite Training
72. Support Problem - Paradigm Navigation Partners - Onsite Training
73. Deconstructing A Lost Account - Paradigm Navigation Partners - Onsite Training
74. Customized Training - Paradigm Navigation Partners - Onsite Training
75. Customer Solutions Through Strategic Thinking - C.G. Wright & Associates Onsite
76. Customer/Supplier Relations - Competitive Solutions, Inc. (CSI) Onsite
77. Customers for Life - Leadership Strategies Onsite
78. Delivering Quality Customer Service - Skill Masters Training Onsite
79. Delivering Unbeatable Customer Service Over The Phone - Padgett Thompson Public & Onsite
80. Determining Caller Needs - Employee Development Systems Onsite
81. Determining Customer's Needs - Corporate Dynamics Onsite
82. Developing customer loyalty - Employee Performance Strategies Onsite
83. Differentiation - Corporate Dynamics Onsite
84. Do's and Don'ts of Customer Service - Employee Development Systems Onsite
85. Effective Customer Service - Global Innovation Leadership Onsite
86. Enhancing & Refining Customer Service Skills - Clarke Training Group Onsite
87. Enterprising Service: The Expanding Role of the Service Professional - AchieveGlobal Onsite
88. Envisioning a Culture for Quality (Business Simulation) - Human Synergistics/Center for Applied Research Onsite
89. Exceptional Customer Service - Practical Management of Canada Inc. (PMCI) Onsite
90. Extraordinary Customer Communication Skills - The Kropp Group Onsite
91. Handling Difficult And Demanding Customers: A Communication Course - Padgett Thompson Public & Onsite
92. Hosting Successful Customer Visits - BBF Associates Onsite
93. How to Achieve Excellent Customer Service - National Seminars Group Onsite
94. How To Deliver Knock-Your-Socks-Off Customer Service - Padgett Thompson Public & Onsite
95. How to Handle the Irate Caller - Employee Development Systems Onsite
96. How to listen to The Voice of the Customer - Global Innovation Leadership Onsite
97. How to Raise Customer Service Standards-A Rational Approach - National Seminars Group Onsite
98. Identifying and Serving the Customer - Employee Development Systems Onsite
99. Improving Customer Telephone Contact Skills - Lawson Consulting Group Onsite
100. Interacting With Clients - National Seminars Group Onsite
101. Internal Customer Satisfaction - Naumann & Associates Onsite
102. Internal Customer Service Improvement - Quality Leadership Network Onsite
103. Making Customers First - JDH Training & Communications Group Onsite
104. Making It Happen - Impact Learning Systems International Onsite
105. Managing for Service Excellence - Skill Masters Training Onsite
106. Mastery of Customer Service Certificate Program - National Seminars Group Onsite
107. Maximizing Customer Satisfaction - Lawson Consulting Group Onsite
108. Measuring Customer Satisfaction - Steppingstones Seminars Public & Onsite
109. Multi-Source 360° Feedback for Customer Service Skills - Performance Assessments Onsite
110. On Incoming Calls - Employee Development Systems Onsite
111. Patient Satisfaction: The Competitive Edge in Health Care - National Seminars Group Onsite
112. Planning for Customer Service: Strategic Planning - The Terzetto Group Onsite
113. Positively Outrageous Customer Service - Anne Bruce Onsite
114. Professional Service Works - Clarke Training Group Onsite
115. Professional Service Works - Professional Strategies Inc. Onsite
116. Professional Service Works!® - Switzer Resource Group Onsite
117. Professional Service Works: Customer Service Seminar - Innovative Business Technologies, Inc. (IBTI) Onsite
118. Professional Service Works® - Double Eagle Communications Onsite
119. Providing Superior Customer Service - Management Concepts Public & Onsite
120. Quality and Customer Service - Competitive Solutions, Inc. (CSI) Onsite
121. Quality Customer Service - Watson Communication International Onsite
122. Quality Service Skills - AchieveGlobal Public & Onsite
123. Raving Fans (Train-The-Trainer) - Blanchard Training & Development Public & Onsite
124. Resolving customer conflicts - Employee Performance Strategies Onsite
125. Resolving Customer Dissatisfaction - AchieveGlobal Onsite
126. Selling is Servicing - Rick Segel & Associates Onsite
127. Service Impact on Profitability - Quantum Performance Systems Onsite
128. Service Support and Loyalty - Solutions Provided Onsite
129. Service with Soul ™ - tompeters!company Onsite
130. ServiceAbility - Porter Henry & Company Onsite
131. Serving Our Community - Clarke Training Group Onsite
132. Serving the Internal Customer - Lawson Consulting Group Onsite
133. Silent Signals - Roberts & Roberts Associates Onsite
134. Strengthening Business Relationships through Quality Customer Service - The Center for Organizational and Personal Excellence Onsite
135. Strengthening Customer Relations: Insuring Repeat and Referral Business - Clarke Training Group Onsite
136. Supporting the Selling Effort - Lee DuBois Technologies Onsite
137. The Basics Of Knock-Your-Socks-Off Customer Service (R) - Padgett Thompson Public & Onsite
138. The Customer Complaint Situation (Business Simulation) - Human Synergistics/Center for Applied Research Onsite
139. The Customer Isn't Always Right – But He is Always the Customer - Learning LAB Associates Onsite
140. The Key to Client Relationships - Solutions Provided Onsite
141. The Primary Sales Tool: Customer Service - The Boardroom Onsite
142. The Spirit of Service Your Competitive Edge - ExecuTrain Public & Onsite
143. Top Flight Telephone & Customer Service - Decker Associates Onsite
144. WALKUP Method: Customer Service - SalesPEAK Onsite
145. Ways to Wow Your Customers - Rick Segel & Associates Onsite
146. Your Customer - The Recipe For Business Success: Customer Courtesy - Image Plus Onsite

1. Building Strong Customer Relationships - QuicKnowledge.com Internet Based Training
2. Exceeding Your Customer's Expectations - VideoLearning
3. How to Handle the Irate Caller - VideoLearning
4. Knock Your Socks Off Customer (Service Ron Zemke presenter) - Via live internet streaming - LIVEware5

PC/Computer Based

1. Achieving Service Excellence - Ask International Multimedia
2. Achieving Service Excellence - VideoLearning Video
3. Actions and Attitudes-A Customer Service Simulation - Ask International Multimedia
4. Adventures in Service - VideoLearning CD-ROM
5. Art of Customer Service - VideoLearning CD-ROM
6. Building Customer Relationships - VideoLearning CD-ROM
7. Call Center Series - ITC Learning CD-ROM
8. Customer Service - 3 Dog Multimedia Multimedia
9. Customer Service Excellence - VideoLearning CD-ROM
10. Determining Caller Needs - Ask International Multimedia
11. Do's and Don'ts of Customer Service - Ask International Multimedia
12. Exceeding Customers' Expectations - Ask International Multimedia
13. Exceeding Your Customers' Expectations - American Media CD-ROM
14. I'll Be Back - Think It Multimedia
15. Legendary Customer Service - Think It, Inc. Multimedia
16. Motivating Your Customers - VideoLearning CD-ROM
17. Providing Customer Service - McGraw-Hill Lifetime Learning CD-ROM
18. Revolutionary Customer Service: Building Loyalty One Customer at a Time - Think It, Inc. Multimedia
19. The Art of Customer Service - ITC Learning CD-ROM

1. Best In The Field: The Five Stars of Service Success - VideoLearning Video
2. Building Relationships With Key Accounts - Naumann & Associates Video
3. But I Don't Have Customers - American Media Video
4. But I Don't Have Customers - VideoLearning Video
5. Calculating the Financial Benefits of Becoming Customer Driven - Naumann & Associates Video
6. Calming Upset Customers - VideoLearning Video
7. Customer Complaint Handling - Naumann & Associates Video
8. Customer Driven Process Improvement - Naumann & Associates Video
9. Customer Satisfaction and Loyalty - Naumann & Associates Video
10. Customer Service - Training Solutions Video
11. Customer Service: You're In Control! - American Media Video
12. Customer Talks Back - VideoLearning Video
13. Demanding Customers - VideoLearning Video
14. Determining Caller Needs - VideoLearning Video
15. Developing a Customer Retention Program - Career Track Video
16. Difficult Guest - VideoLearning Video
17. Diffusing Hostility Through Customer Service - QMR Video
18. End of the Line - VideoLearning Video
19. Excellent Customer Service - VideoLearning Video
20. Handling Angry Customers Over the Phone - VideoLearning Video
21. How to Give Exceptional Customer Service - Career Track Video
22. How To Handle Difficult Customers - American Media Video
23. Internal Customer Satisfaction - Naumann & Associates Video
24. Internal Customer Service - VideoLearning Video
25. Just Incredible! A Customer Service Story - American Media Video
26. Managing Internal Customer Service - VideoLearning Video
27. My Customers Left Me for Someone Else - VideoLearning Video
28. Passion for Customers - VideoLearning Video
29. Pleasing Your Hard-to-Please Customers - Career Track Video
30. Professional Service Works!® - Switzer Resource Group Video
31. Remember Me? - VideoLearning Video
32. The Customer Talks Back - VideoLearning Video
33. The Difficult Guest - American Media Video
34. The Guest - American Media Video
35. The Guest/The Difficult Guest - VideoLearning Video
36. The Secret: Customer Service Uncovered - American Media Video
37. What's In It For Me? - VideoLearning Video

1. A Positive Attitude: Your Best Asset - Merit Solutions Print Based Courseware
2. Conveying Your Knowledge Of Product Features And Benefits - Merit Solutions Print Based Courseware
3. Identifying Customer Expectations: The First Step To Serving Your Customers - Merit Solutions Print Based Courseware
4. Professional Service Works® - Training Solutions Print Based Courseware
5. Telephone Skills: Conveying Your Professionalism Over The Phone - Merit Solutions Print Based Courseware
6. Your Role In Delivering Excellent Service - Merit Solutions Print Based Courseware

1. Customer Obsession: Total Quality Customer Service - RTN Satellite Delivered
2. Knock Your Socks Off Customer (Service Ron Zemke presenter) - LIVEware5 Live Videoconferencing

LinkExchange Member

---

• Training Courses • Web-Based Training Courses • Training Providers Alphabetical • Training Providers Local • Business/Consulting Services • Web Hosting/Webmaster Services • Training Facilities

• Speakers & Presenters • Books & Publications • Jobs • Associations • Quick Tips • Special Requests

• Training Products • Registry Search • Main Menu • Home