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Customer Service Training how to provide customer service

Customer Service Training Courses - Topical Index

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Instructor LedDistance LearningInternet/Intranet BasedMedia Based


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  1. Service Excellence Solutions - Crow International Onsite
  2. A Positive Attitude - Change Dynamics Onsite
  3. A Smile From Ear To Ear - Impact Learning Systems International Onsite
  4. Achieving Extraordinary Customer Relations--Skills and Strategies - AchieveGlobal Onsite
  5. Achieving Service Excellence - Employee Development Systems Onsite
  6. Appreciating Customer Expectations - Change Dynamics Onsite
  7. Basic Customer Service - Institute for Workforce Development Onsite
  8. Better Customer Relations - The Training Clinic Onsite
  9. Building Effective Customer Relationships - Quality Partnering Onsite
  10. Building Relationships With Key Accounts - Naumann & Associates Onsite
  11. Calculating the Financial Benefits of Becoming Customer Driven - Naumann & Associates Onsite
  12. Carlson Learning Products - Respect, Inc. Onsite
  13. Client Contact Management: Growing Loyal Clients - Dr. Elliott B. Jaffa Associates Onsite
  14. Communicating Customer Service - Groves Consulting Onsite
  15. Conveying Your Knowledge of Features and Benefits - Change Dynamics Onsite
  16. Coping Skills For Customer Service Professionals - Padgett Thompson Public & Onsite
  17. Creating Customer Loyalty - BBF Associates Onsite
  18. Customer Care: On the Front Line (Motorola Quality Customer Service Curriculum) - Corporate Dynamics Onsite
  19. Customer Complaint Handling - Naumann & Associates Onsite
  20. Customer Driven Process Improvement - Naumann & Associates Onsite
  21. Customer Expectations - Quantum Performance Systems Onsite
  22. Customer Focused Continuous Improvement (Motorola Quality Customer Service Curriculum) - Corporate Dynamics Onsite
  23. Customer Improvement Teams - The Terzetto Group Onsite
  24. Front-Line Customer Service - The Ford Group Onsite
  25. Customer Service: Telephone Skills - The Ford Group Onsite
  26. The Art of Service Recovery - The Ford Group Onsite
  27. Customer Obsession: Total Quality Customer Care - Dr. Elliott B. Jaffa Associates Onsite
  28. Customer relations - Paul Charles & Associates Onsite
  29. Customer Relations - Process Consulting & Training Onsite
  30. Customer Relations (Internal and External) - Griffin Performance Development Onsite
  31. Customer Satisfaction and Loyalty - Naumann & Associates Onsite
  32. Customer Sensitivity Training - Design Management & Associates onsite
  33. customer service - ABG Onsite
  34. Customer Service - Brody Communications Ltd. Onsite
  35. The Guest - Enterprise Media Video & CD-ROM
  36. Customer Service: Or Else - Enterprise Media Video & CD-ROM
  37. Customer Service - Corporate Dynamics Onsite
  38. Customer service - Employee Performance Strategies Onsite
  39. Customer Service - Financial & Management Services Onsite
  40. Customer Service - International Technology Solutions (ITS) Onsite
  41. Customer Service - R.C. Taylor and Accociates Onsite
  42. Customer Service - Tatman Downing Consulting Onsite
  43. Customer Service - The CLEMMER Group Public & Onsite
  44. Customer Service & Telephone Skills - Employee Development Systems Onsite
  45. Customer Service and Building Teams that Work - Consulting Group International Onsite
  46. Customer Service and Sales Skills - Resources Unlimited Onsite
  47. Customer relationship training - Sales Champions Onsite
  48. Customer Service Certification - Interpersonal Dynamics Onsite
  49. Customer Service Communications - Booher Consultants Public & Onsite
  50. Customer Service Excellence - C.G. Wright & Associates Onsite
  51. Customer Service Excellence - Customer Skills Institute Public & Onsite
  52. Customer Service Excellence - Quality Leadership Network Onsite
  53. Customer Service - e-learningcenter.com Internet Based Training
  54. Customer Service for In-Home Service Representatives - Roberts & Roberts Associates Onsite
  55. Customer Service Skills - Imagine...! Development Programs, LLC Onsite
  56. Customer Service Skills - Porter Henry & Company Onsite
  57. Customer Service Skills - Switzer Resource Group Onsite
  58. Customer Service Skills - The Catalyst Group Onsite
  59. Customer Service Skills - The Heindel Group LLC Onsite
  60. Customer Service Skills - Training Systems Customized for Onsite
  61. Customer Service Skills Development - On-site Plus™ Onsite
  62. Customer Service Training: Developing Excellence - The Terzetto Group Onsite
  63. Customer Service With Class - Roberts & Roberts Associates Onsite
  64. Customer Service: It Colors The Bottom Line - BY DESIGN Onsite
  65. Customer Service: Make Service Your Middle Name and a Lifetime Promise - LifeAnswers Onsite
  66. Customer Service: Who Needs It? - Rick Segel & Associates Onsite
  67. Developing An Industrial Customer & Product- Paradigm Navigation Partners - Onsite Training
  68. Support Process - Paradigm Navigation Partners - Onsite Training
  69. Automating Your Customer & Product - Paradigm Navigation Partners - Onsite Training
  70. Support Process - Paradigm Navigation Partners - Onsite Training
  71. Deconstructing A Customer & Product - Paradigm Navigation Partners - Onsite Training
  72. Support Problem - Paradigm Navigation Partners - Onsite Training
  73. Deconstructing A Lost Account - Paradigm Navigation Partners - Onsite Training
  74. Customized Training - Paradigm Navigation Partners - Onsite Training
  75. Customer Solutions Through Strategic Thinking - C.G. Wright & Associates Onsite
  76. Customer/Supplier Relations - Competitive Solutions, Inc. (CSI) Onsite
  77. Customers for Life - Leadership Strategies Onsite
  78. Delivering Quality Customer Service - Skill Masters Training Onsite
  79. Delivering Unbeatable Customer Service Over The Phone - Padgett Thompson Public & Onsite
  80. Determining Caller Needs - Employee Development Systems Onsite
  81. Determining Customer's Needs - Corporate Dynamics Onsite
  82. Developing customer loyalty - Employee Performance Strategies Onsite
  83. Differentiation - Corporate Dynamics Onsite
  84. Do's and Don'ts of Customer Service - Employee Development Systems Onsite
  85. Effective Customer Service - Global Innovation Leadership Onsite
  86. Enhancing & Refining Customer Service Skills - Clarke Training Group Onsite
  87. Enterprising Service: The Expanding Role of the Service Professional - AchieveGlobal Onsite
  88. Envisioning a Culture for Quality (Business Simulation) - Human Synergistics/Center for Applied Research Onsite
  89. Exceptional Customer Service - Practical Management of Canada Inc. (PMCI) Onsite
  90. Extraordinary Customer Communication Skills - The Kropp Group Onsite
  91. Handling Difficult And Demanding Customers: A Communication Course - Padgett Thompson Public & Onsite
  92. Hosting Successful Customer Visits - BBF Associates Onsite
  93. How to Achieve Excellent Customer Service - National Seminars Group Onsite
  94. How To Deliver Knock-Your-Socks-Off Customer Service - Padgett Thompson Public & Onsite
  95. How to Handle the Irate Caller - Employee Development Systems Onsite
  96. How to listen to The Voice of the Customer - Global Innovation Leadership Onsite
  97. How to Raise Customer Service Standards-A Rational Approach - National Seminars Group Onsite
  98. Identifying and Serving the Customer - Employee Development Systems Onsite
  99. Improving Customer Telephone Contact Skills - Lawson Consulting Group Onsite
  100. Interacting With Clients - National Seminars Group Onsite
  101. Internal Customer Satisfaction - Naumann & Associates Onsite
  102. Internal Customer Service Improvement - Quality Leadership Network Onsite
  103. Making Customers First - JDH Training & Communications Group Onsite
  104. Making It Happen - Impact Learning Systems International Onsite
  105. Managing for Service Excellence - Skill Masters Training Onsite
  106. Mastery of Customer Service Certificate Program - National Seminars Group Onsite
  107. Maximizing Customer Satisfaction - Lawson Consulting Group Onsite
  108. Measuring Customer Satisfaction - Steppingstones Seminars Public & Onsite
  109. Multi-Source 360° Feedback for Customer Service Skills - Performance Assessments Onsite
  110. On Incoming Calls - Employee Development Systems Onsite
  111. Patient Satisfaction: The Competitive Edge in Health Care - National Seminars Group Onsite
  112. Planning for Customer Service: Strategic Planning - The Terzetto Group Onsite
  113. Positively Outrageous Customer Service - Anne Bruce Onsite
  114. Professional Service Works - Clarke Training Group Onsite
  115. Professional Service Works - Professional Strategies Inc. Onsite
  116. Professional Service Works!® - Switzer Resource Group Onsite
  117. Professional Service Works: Customer Service Seminar - Innovative Business Technologies, Inc. (IBTI) Onsite
  118. Professional Service Works® - Double Eagle Communications Onsite
  119. Providing Superior Customer Service - Management Concepts Public & Onsite
  120. Quality and Customer Service - Competitive Solutions, Inc. (CSI) Onsite
  121. Quality Customer Service - Watson Communication International Onsite
  122. Quality Service Skills - AchieveGlobal Public & Onsite
  123. Raving Fans (Train-The-Trainer) - Blanchard Training & Development Public & Onsite
  124. Resolving customer conflicts - Employee Performance Strategies Onsite
  125. Resolving Customer Dissatisfaction - AchieveGlobal Onsite
  126. Selling is Servicing - Rick Segel & Associates Onsite
  127. Service Impact on Profitability - Quantum Performance Systems Onsite
  128. Service Support and Loyalty - Solutions Provided Onsite
  129. Service with Soul ™ - tompeters!company Onsite
  130. ServiceAbility - Porter Henry & Company Onsite
  131. Serving Our Community - Clarke Training Group Onsite
  132. Serving the Internal Customer - Lawson Consulting Group Onsite
  133. Silent Signals - Roberts & Roberts Associates Onsite
  134. Strengthening Business Relationships through Quality Customer Service - The Center for Organizational and Personal Excellence Onsite
  135. Strengthening Customer Relations: Insuring Repeat and Referral Business - Clarke Training Group Onsite
  136. Supporting the Selling Effort - Lee DuBois Technologies Onsite
  137. The Basics Of Knock-Your-Socks-Off Customer Service (R) - Padgett Thompson Public & Onsite
  138. The Customer Complaint Situation (Business Simulation) - Human Synergistics/Center for Applied Research Onsite
  139. The Customer Isn't Always Right – But He is Always the Customer - Learning LAB Associates Onsite
  140. The Key to Client Relationships - Solutions Provided Onsite
  141. The Primary Sales Tool: Customer Service - The Boardroom Onsite
  142. The Spirit of Service Your Competitive Edge - ExecuTrain Public & Onsite
  143. Top Flight Telephone & Customer Service - Decker Associates Onsite
  144. WALKUP Method: Customer Service - SalesPEAK Onsite
  145. Ways to Wow Your Customers - Rick Segel & Associates Onsite
  146. Your Customer - The Recipe For Business Success: Customer Courtesy - Image Plus Onsite
Internet/Intranet Based
  1. Building Strong Customer Relationships - QuicKnowledge.com Internet Based Training
  2. Exceeding Your Customer's Expectations - VideoLearning
  3. How to Handle the Irate Caller - VideoLearning
  4. Knock Your Socks Off Customer (Service Ron Zemke presenter) - Via live internet streaming - LIVEware5
Media Based

PC/Computer Based

  1. Achieving Service Excellence - Ask International Multimedia
  2. Achieving Service Excellence - VideoLearning Video
  3. Actions and Attitudes-A Customer Service Simulation - Ask International Multimedia
  4. Adventures in Service - VideoLearning CD-ROM
  5. Art of Customer Service - VideoLearning CD-ROM
  6. Building Customer Relationships - VideoLearning CD-ROM
  7. Call Center Series - ITC Learning CD-ROM
  8. Customer Service - 3 Dog Multimedia Multimedia
  9. Customer Service Excellence - VideoLearning CD-ROM
  10. Determining Caller Needs - Ask International Multimedia
  11. Do's and Don'ts of Customer Service - Ask International Multimedia
  12. Exceeding Customers' Expectations - Ask International Multimedia
  13. Exceeding Your Customers' Expectations - American Media CD-ROM
  14. I'll Be Back - Think It Multimedia
  15. Legendary Customer Service - Think It, Inc. Multimedia
  16. Motivating Your Customers - VideoLearning CD-ROM
  17. Providing Customer Service - McGraw-Hill Lifetime Learning CD-ROM
  18. Revolutionary Customer Service: Building Loyalty One Customer at a Time - Think It, Inc. Multimedia
  19. The Art of Customer Service - ITC Learning CD-ROM
Audio/Video
  1. Best In The Field: The Five Stars of Service Success - VideoLearning Video
  2. Building Relationships With Key Accounts - Naumann & Associates Video
  3. But I Don't Have Customers - American Media Video
  4. But I Don't Have Customers - VideoLearning Video
  5. Calculating the Financial Benefits of Becoming Customer Driven - Naumann & Associates Video
  6. Calming Upset Customers - VideoLearning Video
  7. Customer Complaint Handling - Naumann & Associates Video
  8. Customer Driven Process Improvement - Naumann & Associates Video
  9. Customer Satisfaction and Loyalty - Naumann & Associates Video
  10. Customer Service - Training Solutions Video
  11. Customer Service: You're In Control! - American Media Video
  12. Customer Talks Back - VideoLearning Video
  13. Demanding Customers - VideoLearning Video
  14. Determining Caller Needs - VideoLearning Video
  15. Developing a Customer Retention Program - Career Track Video
  16. Difficult Guest - VideoLearning Video
  17. Diffusing Hostility Through Customer Service - QMR Video
  18. End of the Line - VideoLearning Video
  19. Excellent Customer Service - VideoLearning Video
  20. Handling Angry Customers Over the Phone - VideoLearning Video
  21. How to Give Exceptional Customer Service - Career Track Video
  22. How To Handle Difficult Customers - American Media Video
  23. Internal Customer Satisfaction - Naumann & Associates Video
  24. Internal Customer Service - VideoLearning Video
  25. Just Incredible! A Customer Service Story - American Media Video
  26. Managing Internal Customer Service - VideoLearning Video
  27. My Customers Left Me for Someone Else - VideoLearning Video
  28. Passion for Customers - VideoLearning Video
  29. Pleasing Your Hard-to-Please Customers - Career Track Video
  30. Professional Service Works!® - Switzer Resource Group Video
  31. Remember Me? - VideoLearning Video
  32. The Customer Talks Back - VideoLearning Video
  33. The Difficult Guest - American Media Video
  34. The Guest - American Media Video
  35. The Guest/The Difficult Guest - VideoLearning Video
  36. The Secret: Customer Service Uncovered - American Media Video
  37. What's In It For Me? - VideoLearning Video
Print Based
  1. A Positive Attitude: Your Best Asset - Merit Solutions Print Based Courseware
  2. Conveying Your Knowledge Of Product Features And Benefits - Merit Solutions Print Based Courseware
  3. Identifying Customer Expectations: The First Step To Serving Your Customers - Merit Solutions Print Based Courseware
  4. Professional Service Works® - Training Solutions Print Based Courseware
  5. Telephone Skills: Conveying Your Professionalism Over The Phone - Merit Solutions Print Based Courseware
  6. Your Role In Delivering Excellent Service - Merit Solutions Print Based Courseware
Distance Learning
  1. Customer Obsession: Total Quality Customer Service - RTN Satellite Delivered
  2. Knock Your Socks Off Customer (Service Ron Zemke presenter) - LIVEware5 Live Videoconferencing


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