Behavioral Interviewing Facilitation skills Key Opinion Leader Development Listening skills Meeting management Performance management Presentation skills Relationship Management Staff selection / Interviewing Skills Training curriculum
Why not email Elliott to discuss your needs as well as those you serve.
The purpose of this program is to provide strategies to improve the art of behavioral interviewing to be effective in gathering information - a critically important process. The program is flexible and can be tailored for use with sponsors, clients and external sources as well as for interviewing prospective candidates.
This program is designed to get the information you need and want. The program highlights the role of the facilitator and how one can effectively facilitate groups with participants who have various level of knowledge.
Participants differentiate between the functions and roles of speakers, presenters and facilitators.
Consultant or training services on working with Key Opinion Leaders. Includes determination of opinion leader pools through a process that best identifies your needs and wants looking toward the outcomes and results necessary for a successful relationship.
Listening skills are one of the most important skills used at home and the workplace and are used more than speaking, writing or reading skills. This program discusses how to decrease both environmental and individual barriers to listening, how to improve existing listening skills and how to recognize how active others are listening to you.
Consultant or training services of effective meeting management dependent on the type of meeting: information sharing, updates, negotiations or problem solving. This program will discuss a process of keeping tract of time and assignments and working in collaboration vs. competitive environment. Participants will draft agendas, discuss action plans, meeting agreements and follow-up on assignments and tasks distributed to meeting participants. All this while keeping an eye on the time frame to keep the meeting on task and on time.
Consultant services to design and implement appropriate qualitative and quantitative evaluation metrics. Positive feedback and results orientation feedback will be highlighted. A case for open communications in performance management will be discussed for a win-win situation for management and staff.
This program is designed to review general presentation skills techniques and how to improve on the skills we all bring to the table. Participants will discuss the use of questioning techniques as a method to provide greater audience involvement, more active listeners / participants, and methods to get the audiences attention and keep it. Discussions on the differences in small and large group dynamics and the use or appropriate local media and design (power point, overheads, flipcharts, slides ....) NOTE: too much info or the use of an inappropriate medium can loose an audience
Consultant or training services on the process to develop and maintain relationships with others. Relationships with consumers, professionals, internal and external clients, middle and upper management or the media all rely on a common theme - the value of the relationship. This program looks at the set-up, strategy, execution and monitoring of a plan of action through collaborative internal and external communications.
Consultative services on establishing staffing needs and wants from jobs analysis to jobs description to jobs specification. Design of an appropriate behavioral interviewing questioning process is key to the delivery of useful qualitative information.
Consultant services to design a curricular approach to staff training. This method helps to build on previous knowledge and provides a process to conduct needs assessment activities and tailor training options.
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