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Creating Organizational Excellence

Developing and Communicating Your Vision and Mission (COE01)

This module focuses on the purpose of a vision and mission and demonstrates how they can be effectively articulated to all levels of the organization. The module demonstrates how to:

  • Define a Vision and Mission
  • Communicate the Vision and Mission
  • Reinforce the Vision and Mission
Managing Change (COE02)

This module explores the human response to change and teaches participants to anticipate other people's responses and better manage them through the change process. Participants will learn to:

  • Recognize Responses to Change
  • Identify Perceptions of Change
  • Analyze and Prepare for Change
  • Assist Others Through the Change Process
Establishing A Philosophy Of Organizational Excellence (COE03)

This module focuses on the factors which contribute to organizational excellence, including:

  • Constant pursuit of the customer
  • Constant pursuit of innovation and improvement
  • Constant contact with employees
  • Management approach to encourage employee participation and involvement
Overcoming Negativity in the Workplace (COE04)

The key to obliterating negativity in the workplace is to understand the underlying problems of how people react under pressure. The objectives of this module are to:

  • Uncover the roots of the negative behavior
  • Take steps to improve the situation
  • Coach negative behavior using the 5-step process

For more information or to preview a module please contact us at:

Merit Solutions LLC
105 Roblar Avenue
Hillsborough, CA 94010
Phone: (800) 677-1667 or 650-348-5398
E-mail: meritsol@merittraining.com
  Training Modules
Management Tools & Techniques
Communication Skills
Team Development
Increasing Productivity & Efficiency
Performance Management
Creating Organizational Excellence
People Management
Business Law & Management
Customer Service
Market Analysis And Planning
Account Analysis And Planning
Consultative Selling Skills

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