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BUILDING THE CORPORATE UNIVERSITY

An organization's success and leadership in the 21st century depends upon the ability to rapidly change and grow. As we move toward flatter corporate hierarchies, broader roles of workers and managers, a more culturally diverse labor force, and a greater use of technology to increase productivity and speed, we are rapidly creating processes, workplaces, and job descriptions unrecognizable from the past. This means we must also create people who are prepared for the future.

To respond to the challenges of the 21st century, orgnaizations must continuously seek out new information and become a "Learning Organization." A Learning Organization is "an organization skilled at creating, acquiring and transferring knowledge, and at modifying its behavior to reflect new knowledge and insight." (David Garvin, Harvard Business School). The Corporate University umbrella for training is a means of streamlining and systematizing the corporate education effort.

4 Easy Steps: How to Build Your Corporate University

  1. Assess the Business Strategy
  2. Determine the future goals and objectives of your organization's strategic plan. Try to determine how well employees are able to support the organizational goals. The gaps may pinpoint future and current training and development needs.

  3. Conduct a Needs Assessment
  4. Review each business unit or work unit to determine the training needs. You may wish to survey individuals, conduct a round of telephone calls or set up an advisory board to gather the information needed to make an assessment. Draft a preliminary needs assessment and discuss the document with your advisory group.

  5. Develop the Curriculum
  6. Put together a listing of skills or "core competencies" to be developed for each employee group, along with your suggested solution. Look at your current curriculum and add in Merit modules to fill the gaps.

  7. Put Your Training Plan into Action
  8. Work up a schedule for training and set out a curriculum for each employee group. Require that employee take responsibility for their own training and development. Offer self-paced courses, computer-based courses and video training programs. Utilize effective training that is enjoyable and motivating.
Following these steps will help you build an effective training program!

For more information or to preview a module please contact us at:

Merit Solutions LLC
105 Roblar Avenue
Hillsborough, CA 94010
Phone: (800) 677-1667 or 650-348-5398
E-mail: meritsol@merittraining.com
  Training Modules
Management Tools & Techniques
Communication Skills
Team Development
Increasing Productivity & Efficiency
Performance Management
Creating Organizational Excellence
People Management
Business Law & Management
Customer Service
Market Analysis And Planning
Account Analysis And Planning
Consultative Selling Skills

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