The following subject matter normally can be presented in time-frames suited to your needs. Contact us directly if you have specific needs or course requirements and for contractual particulars.

Business Management and Operations

• Sales and Marketing Planning: Developing a business roadmap and techniques to identify the real issues.
• Transitioning Business Practices for the Future: Keeping pace with a changing economy, customer, and technical environment.

• Identifying, Evaluating and Objectively Assessing Business Opportunities: Qualifying opportunities with a practical and common-sense approach. Course presents both subjective and objective selection criteria.
• Criteria To Use When Writing A Grant or Proposal: Identifying the proper resources to write the proposal. Posing the tough questions; Do we know the customer? Do we have the time? Can we write a 'winnable' proposal?

• Vision and Mission Statement Facilitation: Facilitate the development of vision and mission statements. What homework is needed? We present questions such as: Who are we?, What do we do best?, What are we really selling. Course presents a process to identify and assess strengths and weaknesses.
• Identifying Organizational Strengths and Weaknesses: A facilitation process enabling you to develop a truly effective and useable business plan. What are the goals and objectives for the business?

• Sales and Support Staff Specialized Training: A specialized workshop for your sales and support staff focused on your products and/or services.
• Implementing the Marketing Plan: What is the necessity for tactical and strategic planning efforts; How to measure the effectiveness of planning efforts, and should we "change horses in mid-stream."
• Trade show planning and implementation: Practical aspects of planning and implementing trade shows. Course covers selecting location, staffing requirements, etiquette of personnel, and 'working' the exhibit. Marketing material.

• Gender Differences and Workplace Issues: Understanding gender issues and the differences between men and women; How they can effectively working together; How to preventing sexual harassment.
• Everyday Business Ethics: Presentation and active participation workshop dealing with everyday business ethics; Explores this issue for the workforce and when interfacing with customers; What effect it can have on the bottom line; How to instill business ethics as a company value. How does it affect the operations?
• Customer Service and Building Teams That Work: Practical seminars and workshops to develop an effective customer service operation; Building teams that work!; How to manage diversity in the workplace; How to motivate employees; Hands-on and active learning activities to develop work group communications and listening techniques.

• Integrating New and Emerging Technology: Staying abreast of changing technology and its effect on present and future business operations.
• Developing the Technical Specifications and Preparing the Bid Package: How to develop the technical specifications and techniques to be used when preparing the bid package.
• Evaluating Offerors Proposals and Selection Process: Presentation of useable techniques and processes to evaluate proposals and how to select a supplier.

• Opportunity Identification: Practical methods to seek, identify and pursue 'real' opportunities.
• Solicitations: Dealing with solicitations. How to obtain them? How to respond? Reading and understanding them.
• Proposal Writing: Putting a proposal team together. Bid no-bid decision process. Responding to a BAFO. How and should we ask questions? Some pitfalls to avoid.
• Cost Accounting: Understanding government cost accounting systems. What are allowable and unallowable costs? Handling contract close-out or early contract termination. How do I recover expenditures to date? What records and audit trails do I have to maintain?
• Electronic Commerce: Electronic Commerce: Do we need it? What happens if I do not do it?