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Executive Briefing Program

An executive Briefing Program plays a crucial role in generating sales and long lasting relationships with you customers. BBF Associates, working in conjunction with briefing program staff and senior management provide any of the following services:

	Define and develop program policies and procedures
	Develop marketing programs to promote the breifing program
	Design required forms, such as account profile, evaluations, logistics, briefing request
	Participate in facility design as it relates to briefing program logistics and traffic flow

Training Program Development

BBF Associates provides customer training program development services including:

	Program definition and design
	Content development for instructor and participant manuals
	Multi-media design and development
	Train-the-Trainer sessions
	Curriculum Guides
	Training implementations plans

Client Retention Consulting

Face to face interviews are conducted with client to identify the true status of an existing account or the cause of a lost account. A written report is generated from the series of interviews conducted within the client organization.

Right Clients/Right Terms®

A one-day consulting session with senior management to identify the critical characteristics of desired clients and the terms by which business is conducted. The resulting documentation well provide the client organization with a clear definition of those companies where they can achieve the greatest success and profits.